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    Sky+Box stuck in stand by

    This is a discussion on Sky+Box stuck in stand by within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Does anyone know why my Sky+box has got stuck in stand by? I have phoned Sky and gone through all ...

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      Sky+Box stuck in stand by

      Does anyone know why my Sky+box has got stuck in stand by? I have phoned Sky and gone through all the tests but still it will not budge, they are sending out an engineer Friday, however i am intrigued to know why? Further more my missus is moaning as she has set a series link for Deal Or No Deal as she is at work and now cant watch it?


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    3. #2
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      Re: Sky+Box stuck in stand by

      It could be anything from a power failure to a hard drive.

      About the only thing you can do is unplug it from the mains for 5mins, remove both dish feeds and then plug it back in and see if it starts up.

      It will take around 30-60secs to boot and then you should get a message of no signal (assuming it does turn on), switch off and plug in the feeds again and cross your fingers.

      Do you have a red standby light on (if not check the fuse in the plug)

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      Re: Sky+Box stuck in stand by

      Thanks Smithy. I have tried all those things without success. I do get the red stand by light, but the thing is as dead as a dodo lol

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      Re: Sky+Box stuck in stand by

      Can you hear the hard drive spin up when you plug it in?

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      Re: Sky+Box stuck in stand by

      Yes it does start to spin as i power off

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      Re: Sky+Box stuck in stand by

      Have you tried to update the software?

      Unplug for 1min then holding down the backup button (on the box not the remote) plug it back in, keep the button pressed until you see a message on screen, follow instructions (wait 10 mins etc).

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      Re: Sky+Box stuck in stand by

      It didnt do it last time, but now it is, will report back

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      Re: Sky+Box stuck in stand by

      No joy Smithy im afraid

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      Re: Sky+Box stuck in stand by

      Quote Originally Posted by Postman Pat View Post
      No joy Smithy im afraid
      Looks like it's stuffed, best guess is hard disk failure

      Easy swap if you can get one.

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      Re: Sky+Box stuck in stand by

      Thanks smitthy my exacts thoughts, hopefully the engineer will able to provide a new one

     

     
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