Sound Level on Sky Movies

[humfer]

Why is the sound level so much lower on Sky Movies than any of the other channels?

[humfer]

http://www.skyuser.co.uk/forum/sky/2...el-movies.html

Sorry should have done a search before posting. Last post of the above thread is quite old. Anyone have any updates as to whether this a wide spread problem or not?

[Pengwern Newydd]

Humfer, I've noticed exactly the same problem - Sky Movies sound levels are so low I need to raise the tv sound level almost to its maximum.
I dont think there's anything we can do because I found this very enlightening technical explanation on the following webpage:
Sound Levels on Sky Movies
I can't say how old the above information is, but it seems to explain what's happening to us.
Happy listening (or ear tuning).

[reddwarfcrew]

i thought a recent software upgrade had fixed this?

[Pengwern Newydd]

Reddwarfcrew, I'd be very pleased if there is software that can correct this sound levels problem. I had my new Sky+ box installed around 15 November, 2008, so could this software upgrade be more recent than that? If so, could you advise me how do I go about collecting the necessary software upgrade?
Many thanks

[reddwarfcrew]

Yep I think it was very very recent (ie end Nov/start Dec).... although it may have only been on HD I cant remember now. To force a software upgrade:

- have sky box set to be wtached via scart on tv
- pull power from mains on sky box
- hold down BACKUP button on front of sky box
- power back on at mains (still holding backup button
- wait for software upgrade message to appear on screen and release backup button
- wait for box to auto reboot

[murdock]

Watched one of my favourite movies AGAIN yesterday.
The Truman Show in HD.
Picture was brilliant compared to my DVD copy.
But the sound was inaudible at a critical point of the story.
So I hope it wasn't your first time viewing.
Or that you were watching "Your country needs you".


I am always amazed how The Truman Show predicted
the rise and rise of dreadful reality shows.

[Undecided Adrian]

I thought that the channels that broadcasted in surround sound were always a bit quieter anyways, with Channel 4 HD being the worst.

[Pengwern Newydd]

Thanks reddwarfcrew for the the steps to install the upgrade software. One important question before I start: will I lose any recordings already on my hard disc or any series links that I've set up? Thought I'd better ask before I venture!

[reddwarfcrew]

Well you shouldn't and I never have or have ever read of anyone losing them. There is always a first tho lol