no signal

[beerwego]

Just bought a digibox off ebay plugged it all in got the channel listings up but no sat signal message comes up and the number 29 is shown.Ive been on to sky ,did all that they said but all they could come up with is ,must be a faulty box but the box looks brand new ,amstrad drx 550 .Should It work with my viewing card or is there something I or sky need to do to get it working.

[lagerladette]

my brother had this with a box he bought and all it was was a loose connection of sky cable to box.im sure you have tried it but worth rechecking.:-)(he screwed it up tight but the actual cable was loose in the connector that u tighten)

[Isitme]

Did you get the card paired with the box? Also did they take you through the rebooting sequence. ie. Place in Standby - unplug the power - hold in the Backup button on the front of the box and plug in the power - keep held in until the lights on the front come on. This should bring up a black page on the screen saying an update was in progress. It takes about 10 mins.

[beerwego]

yes been through that and it did not work and ive also reset the lnb .I just used my old card out of my thomson digi box that is dead.Thanks for reply

[Smithy99]

When you go into the services menu and look at the signal strentgh, what readings do you get?

[beerwego]

tried it no joy thanks for reply

[beerwego]

both boxes are empty its like thre is no signal at all

[Smithy99]

Either the dish is not aligned, the cables have breaks in them or the 'f'plugs are not fitted properly.

Check the plugs first, there should be no outer braid touching the inner core and they should be screwed on the cable with the outside screwed over the braid and the inner core sticking out of the middle.

[beerwego]

The dish and the cable have not been touched really ,all I have done is swapped boxes .Is it a standard connection on the cable. I have screwed it on the new box hand tight .Is the alignment of t he dish different on every box,also what are the F plugs.I notice your in irby I live in pensby do you do foreigners by any chance!

[Smithy99]

The alignment is the same for every receiver. Sorry, I shifted my job a few years ago and I am now a plumber but I would be happy to call around to have a look for you.

PM me your address if you want, I can call in the morning. If it's more than I can deal with I can get my friend to call with his speccy etc.