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    Sky+ randomly goes online

    This is a discussion on Sky+ randomly goes online within the Sky & Sky+ TV forums, part of the Other Sky help and support category; hi can anyone tell me if they have had the problem while on the phone to people of the sky ...

    1. #1
      lagerladette's Avatar
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      Sky+ randomly goes online

      hi can anyone tell me if they have had the problem while on the phone to people of the sky box suddenly dialiing up and going online on the box cutting off whoever you were talking too?
      Would appreciate any advice or if this has happened to anyone.
      regards


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    3. #2
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      Re: Sky+ randomly goes online

      If you don't have multi room, just unplug it. You can plug it back in if you want to order something. To be honest, I have never 'caught' mine dialling out.

      TomD


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    4. #3
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      Re: Sky+ randomly goes online

      thanks doesnt it need to be plugged in to do nightly updates? :-0

    5. #4
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      Re: Sky+ randomly goes online

      That's odd - the box normally "phones home" in the early hours and in any event, it shouldn't try and dial if the phone is already in use

      No, updates are done via the satellite link. The phone is only used to send details of box office films/events watched or if/when you use the interactive features e.g. games.

    6. #5
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      Re: Sky+ randomly goes online

      ok thanks bit of a techno fobe thought it updated that way...been on phone tonight and it hasnt done it yet so fingers crossed perhaps a gremlin in box :-)

    7. #6
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      Re: Sky+ randomly goes online

      It is strange, you are sure it is the Sky+ and not a modem in your PC which is still connected? Can you hear the screeching noise when it dials?

      TomD


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      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
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      Re: Sky+ randomly goes online

      yes you can hear the dial up while on telephone conversations.:0)

    9. #8
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      Re: Sky+ randomly goes online

      and the light comes on the box sayign online ;-)

    10. #9
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      Re: Sky+ randomly goes online

      Is it still doing it? It is strange, as usually when a modem tries to go on line and finds the line engaged it will not find a dial tone so will not even try to dial. As I said, unplug it when your are not ordering films or games etc.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
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      Re: Sky+ randomly goes online

      it hasnt happened for 2 days fingers crossed if it happens again i will unplug...thanx :-)

     

     

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