sky channels screwed up

[guysteruk]

i was going thru channels last night went to sky channel 159 (paracomedy2+) it came up with message saying to call sky to upgrade to this channel for 1pound a month. i already pay this for channel in the basic 6 mix package and have told sky this and sky have already sent 2 signals to box and channel is still not going on!!. anyone else experienced this kind of thing?

[Rick-uk]

That channel is not working for me either. Asks me to upgrade for £1.00. I was sure I had this channel previously but have just changed my mixes (stopped kids and added documentaries) so was not sure if that is what had caused it.

[guysteruk]

yeah when i called sky up they said they might want to send someone out to replace the box in case its faulty theres nothing wrong with the box i know this for a fact cos i happened to have a spare sky box in cupboard and i connected that box up and put viewing card in it and its showing same message on that channel

[Wingco]

Have you tried a Planner Rebuild?. Services, 4, 01 SELECT?.

[guysteruk]

yes i have tryed a planner rebuild and its still not working however like i said in previous post i have tryed to get that channel with another spare box and its not working on spare box so clearly that tells you it didnt need planner rebuild ive reported the problem AGAIN to sky and they emailed viewing card department who i have been told will try sending out a stronger signal

[Sam Radford]

who i have been told will try sending out a stronger signal

Best of luck with that. SES-Astra control the signal strength. Nothing to do with Sky.

[guysteruk]

sky apparently had sent a "scanny" signal to the box and that channel came back on last night at 7pm.