Sky Multiroom Woes

[breamy]

so ive just rung sky up to take advantage of the £75 sky hd multiroom package

having already got a hd box in the living room were now wanting one for the homecinema/gaming room

the bloke on the phone greated me with a nice £109 subscription bill,

the bill gets paid on the dot every month so whats this all about ? he said if it isnt paidup and you take out a new box youll get a additional charge of £520 onto your bill for the full price of the box and instalation


HELP !!!!!

[NewsreadeR]

Did he say what the £109 is for?

[breamy]

2months bills apparantly due on the 31st but everything is all paid up :/

[NewsreadeR]

If you are confident it is all paid, which it seems you are, either try again and speak to someone else, or order it online and get the £15 credit?

If you can log into mysky, it should show you any outstanding amounts.

[breamy]

i have just rung up and spoke to another person

hes saying we cannot recieve any offers at all due to already having a hd box

i cant even get sky+ for £75 only normal box for £75 + £30 installation

[NewsreadeR]

ummm

I got a second HD box for £75 a couple of weeks ago. Although I had to pay the going rate for the first one.

Try the online route?

[breamy]

ave done online wants £520


we paid the going rate for our first box at the cost of £300 + instalation

never took up a sky offer, minute i do i get told no :/ wtf are the all about, they take £59 a month off me for tv subscription and wont even give me any offers at all minute i want one

[NewsreadeR]

Try this?

This is the way I ordered mine.

Hi just ring sky on this number 08442414141 option 5 then 3 then 4. Just said I'd heard they were offering £75 +£30 for HD fi commit for 12 months

http://www.skyuser.co.uk/forum/sky-h...tml#post163529

I got mine before the offer was on though, along with an awful lot of other people.

[breamy]

so ive rung up about 8 times

they wont budge

they even want £169 for a standard box
£319 or sky +
and £519 for Sky+ hd box

the bill isnt due until the 17th for this month so i dont get why they would want £102

[NewsreadeR]

Have you changed package or anything recently to raise a prorated invoice?

Can you log on to MySky to see what it is they think you owe, you should be able to go through all the previous invoices on there.

I don't know what else to suggest.