Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Remote Record Setup

    This is a discussion on Remote Record Setup within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Thought I would try and Remote Record via our My Sky Account, had install on Thursday and not tried it ...

    1. #1
      pjb007's Avatar
      pjb007 is offline Sky User Member
      Exchange: Shrewsbury
      Broadband ISP: Connect
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Aug 2008
      Location
      Shropshire
      Posts
      43
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Remote Record Setup

      Thought I would try and Remote Record via our My Sky Account, had install on Thursday and not tried it yet.

      According to the Sky website you need to set this up via the Sky+ Box
      Sky.com - My Sky>Remote Record>Setting up Remote Record

      But when I select "Register My Sky Users" and it tries to connect to the Instenet I get the following message.

      "Please check that your telephoneline is not in use, and that your set-top box is connected to a telephone line."

      Everything is as the Installer left it, the wire was tacked into place and is plugged in to a filter on the phone socket.

      Anyone got any ideas?
      TV:Sky + (Variety and Knowledge) - Broadband: Connect - Phone: Freetime


    2. Advertisement
    3. #2
      newbuilder's Avatar
      newbuilder is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jan 2007
      Posts
      445
      Thanks
      4
      Thanked 5 Times in 5 Posts

      Re: Remote Record Setup

      Take the sky box lead out and plug a telephone in to the filter. Does the line actually work?
      ------

      Advice given is in good faith and if taken is done so at your own risk. If in doubt consult a qualified person.

    4. #3
      pjb007's Avatar
      pjb007 is offline Sky User Member
      Exchange: Shrewsbury
      Broadband ISP: Connect
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Aug 2008
      Location
      Shropshire
      Posts
      43
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Remote Record Setup

      Looking at the filter, the Sky box goes into it looks like the phone plugs into that as well. The phone is working fine.

      Its all as the Installer left it. I assume that they have to use the phone line to complete the install.
      TV:Sky + (Variety and Knowledge) - Broadband: Connect - Phone: Freetime

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION