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    Poor Sky One Quality

    This is a discussion on Poor Sky One Quality within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi All, In the evening and during reasonable weather conditions our SKY One channel is at times unwatchable! We get ...

    1. #1
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      Poor Sky One Quality

      Hi All,

      In the evening and during reasonable weather conditions our SKY One channel is at times unwatchable! We get digital interference and the sound drops in and out.

      Signal Test -

      Input 1 = 75% Strength and Quality (Lock OK, 0002, 07d4)
      Input 2 = 75% and 65% (Lock OK)

      This does seem to be far worse in the night with under 50% Strength and Quality on both inputs.

      The dish is on a 1 meter pole and does move during wind, that said however the 75% statistic is what it is reading now and its very windy out!

      We had the dish already installed when we moved in but had a Sky engineer run two new cables from it.

      Its really annoying, any ideas?


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      Re: Poor Sky One Quality

      did anyone notice problems during The Fugitive the other night ?

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      Re: Poor Sky One Quality

      Quote Originally Posted by iKennett View Post
      Hi All,

      In the evening and during reasonable weather conditions our SKY One channel is at times unwatchable! We get digital interference and the sound drops in and out.

      Signal Test -

      Input 1 = 75% Strength and Quality (Lock OK, 0002, 07d4)
      Input 2 = 75% and 65% (Lock OK)

      This does seem to be far worse in the night with under 50% Strength and Quality on both inputs.

      The dish is on a 1 meter pole and does move during wind, that said however the 75% statistic is what it is reading now and its very windy out!

      We had the dish already installed when we moved in but had a Sky engineer run two new cables from it.

      Its really annoying, any ideas?

      Dishes on poles are always a nightmare, only a small amount of movement in the mast can throw the signal way off, is there no option to move the dish to a wall or even on the stack?

      If not, can the dish be lowered any? the lower it is on the mast the less it will move, how big is the mast? the wider the better, less movement.

      There is a chance that the dish is slightly out of align, you could ring a local areial/satellite firm to check this for you, they will also be able to advise if the dish can be resited, shouldn't cost too much.

     

     

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