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    2nd sky box has no signal

    This is a discussion on 2nd sky box has no signal within the Sky & Sky+ TV forums, part of the Other Sky help and support category; i've trawled through a multidue of threads and forums and have not found a fix for my problem. my sky+ ...

    1. #1
      Tomasson's Avatar
      Tomasson is offline Sky User Member
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      2nd sky box has no signal

      i've trawled through a multidue of threads and forums and have not found a fix for my problem.

      my sky+ box is fine has ok signal strength and quality but my second box will work only intermitantly and not for prolonged periods at best.

      i have an old pace box and (after assuming it was the box itself) an amstrad, though i am unsure of the models numbers, but both have the same problem.

      has anyone a suggestion for how to overcome this prioblem?

      it would be greatly appreciated.

      from what i have googled i think that my best bet is to realign the dish. but my sky+ is working okay, would realigning the dish really have any effect over the second box?

      i have turned the machines off.

      i have switched lnb feeds on the dish.

      etc.


      any help appreciated. thanks.


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    3. #2
      Ratcliffes's Avatar
      Ratcliffes is offline Sky User Member
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      Re: 2nd sky box has no signal

      You have said that you have switched the feeds on the dish - What happened? Did the problem move to the second box or did it stay where it was?

      Have you tried swapping the boxes?

      Need answers to these questions in order to suggest further. Would suggest dish alignment is unlikely to be the problem if one pair of feeds is ok.

    4. #3
      Sam Radford's Avatar
      Sam Radford is offline Sky User Member
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      Re: 2nd sky box has no signal

      Quote Originally Posted by Tomasson View Post
      i have an old pace box and (after assuming it was the box itself) an amstrad, though i am unsure of the models numbers
      Please quote the model numbers from the label underneath.
      Amstrads are DRX...
      Old Pace are BSKYB...

      Sounds as if both boxes are faulty or you haven't updated the firmware. (What's the firmware number?) If the Sky+ works then they should work on the same LNB connection.

     

     

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