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    Permanent Fuzzy reception on Sky channels 503 and 504

    This is a discussion on Permanent Fuzzy reception on Sky channels 503 and 504 within the Sky & Sky+ TV forums, part of the Other Sky help and support category; I have had a permanent fuzzy sound and picture on channel 504 Parliament for ages which is similar to what ...

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      Permanent Fuzzy reception on Sky channels 503 and 504

      I have had a permanent fuzzy sound and picture on channel 504 Parliament for ages which is similar to what you get when it is raining heavily but was not too fussed.
      Now I am getting it on 503 News 24. However if news 24 is transmitted on BBC1 ch101 and 503, on 101 the picture and sound are fine whereas the sound and picture problems persist on 503.

      Sky reckons it is a problem on my dish or box and as 503 is a BBC channel it is not their problem.

      Anybody had similar problems or can pinpoint the problem?


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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      Have you rebooted the Sky box recently? I read that some BBC channels moved transponders a while ago. Maybe your box did not get the changes for some reason, and if it hasn't rebooted for a while, that might fix it.

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      I have rebooted and still 503 and 504 still have problems.

      I now have found that some radio channels - all BBC -have sound problems. E.G Radio 1 -2 -BBC Radio Cymru- welsh.

      Does this give anyone some clues?

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      I notice other people have the same problem but no solution yet.

      http://www.skyuser.co.uk/forum/sky-s...bc-news24.html

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      From looking at the thread on digitalspy forums about this topic, it looks like it's a tricky one to pin down. Unfortunately there seems to be several variables that may or may not be involved in the cause of the problem:
      - make of sky box (e.g. panasonic, pace)
      - type of sky box (ie. standard or sky+)
      - location in uk
      - possible dish and/or LNB problem.
      This is obviously not of much help to your particular instance, but sadly it looks like you are not alone in having this problem.

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      Perhaps some technical person can translate the following found on

      BBC - Help receiving BBC TV and radio - Latest news & queries

      Why am I currently having problems with some BBC services on satellite?
      (10 April 2008) The signal for some BBC services has recently moved to a new location and we have been made aware of problems with receiving BBC News 24, BBC Parliament or interactive services, and also some disruption to BBC radio services. If you are having problems receiving any of these services, please consult an engineer as your satellite installation may need attention. If you have a non-Sky satellite system, you may need to retune your receiver. Please see tuning details here.

      What attention is needed?

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      Perhaps somebody could put in laymans' terms the last posting on
      BBC - MESSAGE BOARDS - Points Of View - BBC News 24- reception problem - Conversation

      It ends,
      "There is a problem - the first step to fixing it is for someone to bring it to the attention of someone at the BBC who understands it, then they can take it up with SES-ASTRA."

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      What are the sig quality and strength readings of your system?

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      sig strength is 80%
      quality is 50%

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      Re: Permanent Fuzzy reception on Sky channels 503 and 504

      You can check the BBC transponder signal by using the Manual Tuning menu:
      Press [services] 401 [select] 5
      Enter the parameters:
      11954
      H
      27.5
      2/3
      [Search]
      The signal strength and quality will be displayed. If the quality is low (less than 40%) then that explains any problems. Adjust dish alignment and LNB skew to maximise that quality reading.

     

     

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