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    Help with Broken Recordings and viewing

    This is a discussion on Help with Broken Recordings and viewing within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi, Im having problems recording and viewing certain channels on sky, ive been in touch with sky, had ive done ...

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      AxlRox's Avatar
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      Help with Broken Recordings and viewing

      Hi, Im having problems recording and viewing certain channels on sky, ive been in touch with sky, had ive done the reset`s but ive still got the same problem i wondered if there was anything else i could do before paying 65 call out, the channels i have problems with are, Channel 4, Virgin 1, scifi, scuzz and eurosport, all the others are fine. thanks in advance


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      greyrider's Avatar
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      Re: Help with Broken Recordings and viewing

      Did they take you through a Planner rebuild? It might help and shouldn't affect any of your existing recordings,
      Press the SERVICES button, choose number 4, System set up, then type in 0,1 and press SELECT; this takes you to installer setup menu. Then, choose 7, Sky+ Planner Rebuild and the system will then reset itself. Leave it on standby for a minute or two and the job should be a good 'un.

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      AxlRox's Avatar
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      Re: Help with Broken Recordings and viewing

      nice one thankx i`ll try it and let u know how it goes

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      Re: Help with Broken Recordings and viewing

      Quote Originally Posted by greyrider View Post
      Did they take you through a Planner rebuild? It might help and shouldn't affect any of your existing recordings,
      Press the SERVICES button, choose number 4, System set up, then type in 0,1 and press SELECT; this takes you to installer setup menu. Then, choose 7, Sky+ Planner Rebuild and the system will then reset itself. Leave it on standby for a minute or two and the job should be a good 'un.
      That wont fix it.It's a faulty LNB transponder.Try changing the feed ports on the LNB to the 2 spares.
      Common fault I had lots as a Sky Engineer.
      Spike.

     

     

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