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    Help

    This is a discussion on Help within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi All, please help i am a woman on the edge of the menopause!! my sky box is stuck in ...

    1. #1
      pooty's Avatar
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      Help

      Hi All, please help i am a woman on the edge of the menopause!! my sky box is stuck in standby mode, I have tried unplugging it ect but still nothing. Any other suggestions. I am not very technical Thanks


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    3. #2
      richone54's Avatar
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      Re: Help

      only thing you can do i think is to leave it off (unplugged) for a couple of hours and see if it comes back to life
      (maybe even overnight)

    4. #3
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      Re: Help

      Try holding in the backup button on the front of the box whilst plugging the mains plug in and continue to hold it for 20 - 30 seconds after plugging in to see if an "Updating software" message comes up on the screen, if it doe's let go of the button and then wait. If the meassge dosen't come up your box may have died I'm afraid.

    5. #4
      Sam Radford's Avatar
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      Re: Help

      For future reference: Asking for Help

    6. #5
      pooty's Avatar
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      Re: Help

      Thankyou for the help but Im sure my box is now dead.

    7. #6
      mdg123's Avatar
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      Re: Help

      try this ,,if its the old black sky case !! hold a hairdrier over the vent ,,near the power source,,and warm the area up..for about 2mins ,,and try to reboot the box , worked for me

    8. #7
      pooty's Avatar
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      Re: Help

      Hey I will try it at once, its a silver box but I will give it a try anyway. I will let you know if it works. Thanks

    9. #8
      mdg123's Avatar
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      Re: Help

      dying to know ,,,wat happened ?????????????

    10. #9
      Sam Radford's Avatar
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      Re: Help

      Quote Originally Posted by mdg123 View Post
      try this ,,if its the old black sky case !! hold a hairdrier over the vent ,,near the power source,,and warm the area up..for about 2mins ,,and try to reboot the box , worked for me
      This is a sure sign that the power supply capacitors need to be replaced. Kits available for most models.

    11. #10
      pooty's Avatar
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      Re: Help

      mdg123. Hi i tried it but didnt work:-( never mind I bought one off ebay for a fiver and it works great. thanks for the help.

     

     
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