A couple of general Sky questions

[maj3091]

Hi all,

I was a sky subscriber for many years from the analogue to the digital systems, up till about 3 years ago when I cancelled to save some money to fund a new conservatory (was paying £43 a month). I dropped onto the FreeSat system about 12 months after that, but hadn't used for about 8 months up until recently.

My questions are as follows:

1. How long do I have to be a non-subscriber before I'll be recognised as a new customer again? I've been back to sky in the past and they've offered me nothing even when new users where getting great offers. I got some sympathy from the guy on the phone, but said there was nothing he could offer me.

2. Since I put my freesat back on, I seem to have lost some channels. They part come free, but appear stuttery and only a third of the screen, yet other channels are fine. I guess this is an alignment problem - how much should I pay for an engineer to look at this (or are there any in the Blackburn area fancy doing a job on the side?).

Thanks in advance for any advice.

Mark.

[NewsreadeR]

1. How long do I have to be a non-subscriber before I'll be recognised as a new customer again? I've been back to sky in the past and they've offered me nothing even when new users where getting great offers. I got some sympathy from the guy on the phone, but said there was nothing he could offer me.

I don't think there is a time limit, it goes by address afaik

Have you tried ringing them recently to see if there are any incentives to rejoin?

As for your second question, sorry I do not know.