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    A couple of general Sky questions

    This is a discussion on A couple of general Sky questions within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi all, I was a sky subscriber for many years from the analogue to the digital systems, up till about ...

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      maj3091's Avatar
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      A couple of general Sky questions

      Hi all,

      I was a sky subscriber for many years from the analogue to the digital systems, up till about 3 years ago when I cancelled to save some money to fund a new conservatory (was paying 43 a month). I dropped onto the FreeSat system about 12 months after that, but hadn't used for about 8 months up until recently.

      My questions are as follows:

      1. How long do I have to be a non-subscriber before I'll be recognised as a new customer again? I've been back to sky in the past and they've offered me nothing even when new users where getting great offers. I got some sympathy from the guy on the phone, but said there was nothing he could offer me.

      2. Since I put my freesat back on, I seem to have lost some channels. They part come free, but appear stuttery and only a third of the screen, yet other channels are fine. I guess this is an alignment problem - how much should I pay for an engineer to look at this (or are there any in the Blackburn area fancy doing a job on the side?).

      Thanks in advance for any advice.

      Mark.
      Last edited by maj3091; 27-03-08 at 03:29 PM.


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      NewsreadeR's Avatar
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      Re: A couple of general Sky questions

      1. How long do I have to be a non-subscriber before I'll be recognised as a new customer again? I've been back to sky in the past and they've offered me nothing even when new users where getting great offers. I got some sympathy from the guy on the phone, but said there was nothing he could offer me.
      I don't think there is a time limit, it goes by address afaik

      Have you tried ringing them recently to see if there are any incentives to rejoin?

      As for your second question, sorry I do not know.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     

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