Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    pixelating picture and sound problem

    This is a discussion on pixelating picture and sound problem within the Sky & Sky+ TV forums, part of the Other Sky help and support category; have pixelating picture and sound breakup on certain channels have skyhd thomson box tried doing lnb settings but has not ...

    1. #1
      fulton's Avatar
      fulton is offline Sky User Member
      Exchange: 625
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Oct 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      pixelating picture and sound problem

      have pixelating picture and sound breakup on certain channels have skyhd thomson box tried doing lnb settings but has not worked phoned sky who was anxious to send an engineer out


    2. Advertisement
    3. #2
      Sam Radford's Avatar
      Sam Radford is offline Sky User Member
      Exchange: 01439
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Oct 2007
      Posts
      685
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: pixelating picture and sound problem

      Ah, the ubiquitous power supply capacitor fault!

    4. #3
      StarmanUK's Avatar
      StarmanUK is offline Sky User Member
      Exchange: EASTF
      Broadband ISP: O2 Home Broadband Standard
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Mar 2008
      Location
      Essex, UK
      Posts
      59
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: pixelating picture and sound problem

      Ok how is this we recently had Sky+ installed now on our 2nd STB when watching ITV4/Film4 +1 the picture breaks up for second or so during channel change for those channels. There maybe others but as of yet I've not bothered to check everyone. The Sky+ box is fine and we tried another Pace box which had the same issue.
      There is no Tier 3, only Zhul or rather the Customer Solutions Team...

    5. #4
      Sam Radford's Avatar
      Sam Radford is offline Sky User Member
      Exchange: 01439
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Oct 2007
      Posts
      685
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: pixelating picture and sound problem

      Dunno. DECT phone too close to Digibox? Something else causing interference?

    6. #5
      StarmanUK's Avatar
      StarmanUK is offline Sky User Member
      Exchange: EASTF
      Broadband ISP: O2 Home Broadband Standard
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Mar 2008
      Location
      Essex, UK
      Posts
      59
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: pixelating picture and sound problem

      DECT phone is 2 walls way. Yes there is a wifi router near the box but we powered it down and it remained. Strange still tbh I'm not overly bothered
      There is no Tier 3, only Zhul or rather the Customer Solutions Team...

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION