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    No Satellite Signal Being Received - BBC News24

    This is a discussion on No Satellite Signal Being Received - BBC News24 within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Is anyone else getting BBC News 24 and BBC Parliament? I get the following msg: No Satellite Signal Being Received ...

    1. #1
      jpd1977uk's Avatar
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      No Satellite Signal Being Received - BBC News24

      Is anyone else getting BBC News 24 and BBC Parliament?

      I get the following msg:

      No Satellite Signal Being Received but all other channels are fine confused:

      It was working fine a few days ago (Thursday I think).

      I have a Pace 4.030 Sky+ Box with EPG software 5.03g .
      I've checked all the cables attached to the box, they are OK, took the viewing card out, the plug out the wall and forced a software update and still got the same problem.

      I've had the box for over two years so I dont have any warranty.
      Last edited by jpd1977uk; 16-03-08 at 09:15 AM.
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    3. #2
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      Re: No Satellite Signal Being Received - BBC News24

      BBC News 24 and Parliament are transmitted from Astra 2A on 11.954 H 27,500 FEC 2/3 whereas the rest of BBC/ITV are broadcast from Astra 2D at lower frequencies. This suggests it may be an LNB problem as the LNB probably switches between high and low frequency bands with a 22KHz tone. I'm sure others can confirm this.

      Can you receive QVC on 12032 H? If you can then the LNB is working OK. If you can't then it looks like the LNB.

    4. #3
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      Re: No Satellite Signal Being Received - BBC News24

      Quote Originally Posted by dms05 View Post
      BBC News 24 and Parliament are transmitted from Astra 2A on 11.954 H 27,500 FEC 2/3 whereas the rest of BBC/ITV are broadcast from Astra 2D at lower frequencies. This suggests it may be an LNB problem as the LNB probably switches between high and low frequency bands with a 22KHz tone. I'm sure others can confirm this.

      Can you receive QVC on 12032 H? If you can then the LNB is working OK. If you can't then it looks like the LNB.
      Yes, I can receive QVC on 12032 H, so I doubt it's the LNB.

      Could the strong winds and heavy rain force the dish out of alignment?

      Oh, I aslo cant get the BBC radio stations as well.
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      Re: No Satellite Signal Being Received - BBC News24

      All BBC Radio except 5Live broadcasts from the same transponder as BBC News24. Can you receive Radio 5Live?

      It could of course be a number of other problems - people report disappearing transponders if their PSU is failing, for example.

      I assume you are accessing through the EPG. Have you tried manually tuning through the 'Add Channels' facility?

    6. #5
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      Re: No Satellite Signal Being Received - BBC News24

      Thanks for the replys.. I've got BBC News 24 back, but only just! It still brakes up and sound drops. Im guessing my dish might be out of alignment.
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      Re: No Satellite Signal Being Received - BBC News24

      Quote Originally Posted by jpd1977uk View Post
      Thanks for the replys.. I've got BBC News 24 back, but only just! It still brakes up and sound drops. Im guessing my dish might be out of alignment.
      Do you also still have sound issues with the BBC radio channels?
      There is no p in Thomson.

    8. #7
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      Re: No Satellite Signal Being Received - BBC News24

      this is very interesting because i've been having problems with BBC news 24 too. it's only been last 3 or 4 days and no other channels seem to be affected (none of my usual channels i view anyhow). it's ok most of the time but every few minutes i get sound drops and some pixelation.

      edit;

      just checked parliament (don't usually watch that LOL!) and radio 1 and they're occasionally breaking up also. radio 5 live seemed ok for the few minutes i had it on.
      Last edited by hornetcarp; 17-03-08 at 03:49 PM.

    9. #8
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      Re: No Satellite Signal Being Received - BBC News24

      I've been having problems with BBC News 24 for a few weeks now. And looking at this thread, so have a number of other people:
      No Satellite Signal Being Received - BBC News24 - Sky - Digital Spy Forums

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      Re: No Satellite Signal Being Received - BBC News24

      Quote Originally Posted by hornetcarp View Post
      this is very interesting because i've been having problems with BBC news 24 too. it's only been last 3 or 4 days and no other channels seem to be affected (none of my usual channels i view anyhow). it's ok most of the time but every few minutes i get sound drops and some pixelation.

      edit;

      just checked parliament (don't usually watch that LOL!) and radio 1 and they're occasionally breaking up also. radio 5 live seemed ok for the few minutes i had it on.

      Radio 5 often covers sporting events which the BBC only have entitlements to cover in the UK. Hence Radio 5's are broadcast on one of the Astra 2D transponders which is tightly focused on the UK.

      BBC News 24 moved approximately two weeks ago to the Astra 2A transponder its now on.
      There is no p in Thomson.

    11. #10
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      Re: No Satellite Signal Being Received - BBC News24

      Quote Originally Posted by dunholme View Post
      I've been having problems with BBC News 24 for a few weeks now. And looking at this thread, so have a number of other people:
      No Satellite Signal Being Received - BBC News24 - Sky - Digital Spy Forums
      Alot of people on Digitalspy are using none Sky boxes which means they don't follow any channel moves automatically. When News 24 moved a lot of people lost it until they told their boxes to regather the tuning information.
      There is no p in Thomson.

     

     
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