Sky Sub Price Rise?

[jayhab]

so yours is increasing by 42p?

[myerss]

Well, after phoning Sky this morning it looks like the 'Subscription Increase' letter in with the magazine is automatically generated by their computer system and does not include any agreed deals/discounts.

Just to be certain I asked that they make a note of my call against my account that I would not be charged £17 for my BB as a result of the subscription change . I'm not saying I don't trust the person I was talking to but I do not trust data systems that can only integrate with part of a customers account details.

[Keiran2K8]

Jayhab, Looks like it.

[TELEMETRY]

Well I just have to laugh, if you are a HD customer then the waivering of the Sky+ sub does not make any difference and now the price goes up too, I know its only £1.50 a month but where is it leading too, and why £1.50 what is it for, I guess the girl in the post room at sky muct have had a pay rise or the cost of vending has gone up.

[PeteC]

i admit it makes no sense to me - it's an extra £1.50 if you pay more for a premium service - and £1.00 if you dont, er shouldn't that be the same way around?

As far as i am concerned i am on £26 a month for 12 months, i've had nothing to inform me of a price rise - and if they go ahead without informing me they are breach of their own contract ( which states they must give 30 days notice)

if they don't and the price goes up the contract is void

[jayhab]

I find this all very strange!! Some getting letters, some not. Some saying it's £1.50, others £2, Fibreoptic 42p.

What on earth is going on?

When are Sky going to issue a definitive statement. And issue everyone with the correct letter or face breaching their own T&Cs if they go ahead and levy an increase in charges on those accounts that they've not contacted?

[murdock]

I'm not saying I don't trust the person I was talking to but I do not trust data systems that can only integrate with part of a customers account details.

I agree.
I don't trust these data systems either.
See this thread:

http://www.skyuser.co.uk/forum/frees...y-threats.html

[spcdust]

Me thinks that Sky are smart enough to give you the necessary 30 days notice.

If I'm not mistaken the price increases should come into effect in September, so still plenty of timefor them to get those letters out.

spcdust

[PeteC]

im going to check this out properly, yes they can give 30 days notice however as with anything contract related the customer has the option to be released without penalty if they do not agree with it - afterall it's changing the contract that was originally signed

That's how AOL lost 200,000 punters when they upped the price and started traffic shaping

[TSx]

Unfortunately, most contracts will allows for a RPI+10% rise so your £26 contract would have to rise by something like £3 for you to make a getaway; I don't know about cancellations or even the terms of the Sky contract (I don't have it!) but Sky are likely to tell you to write in if you wish to cancel in your contract period

Thats my experience with Vodafone - they still wouldn't release me when my package cost went from £40 to £47.50 without them telling me