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    Old router

    This is a discussion on Old router within the Sky Router forums, part of the Sky Broadband help category; Ok so we still have the old F@ST2304 router. What I want to know is, if I contact sky would ...

    1. #1
      benmfowler's Avatar
      benmfowler is offline Sky User Member
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      Old router

      Ok so we still have the old F@ST2304 router. What I want to know is, if I contact sky would they be able to send us a more recent router? It still functions but we've had problems recently with disconnections and low speeds (~2260 kbps). Rang up and they said it was the microfilter and sent us new ones and it has stabled out with less disconnects. The person on the helpline also didn't understand which router we had. I've also put in a filtered faceplate today which has increased my line attenuation to 47.5 dB from 37 dB, but I think my router is starting to show its age. I'd imagine if I offered to buy a router from them, they would but could I get one for free due to the age of the router.


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    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
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      Re: Old router

      no in most cases router would have to be purchased unless you have sky protect then would be replaced for free , but old router is most likey fine with the improvements you have made to setup

    4. #3
      gymno's Avatar
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      Re: Old router

      Hi benmfowler.

      Just to make sure, has your (presumably downstream) attenuation increased from 37db to 47db since installing the filtered faceplate?

      If so, that's not good at all.

    5. #4
      benmfowler's Avatar
      benmfowler is offline Sky User Member
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      Re: Old router

      Quote Originally Posted by gymno View Post
      Hi benmfowler.

      Just to make sure, has your (presumably downstream) attenuation increased from 37db to 47db since installing the filtered faceplate?

      If so, that's not good at all.
      Yes, not good that it has or not good what it was?

    6. #5
      gymno's Avatar
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      Re: Old router

      The downstream attenuation figure is an indication of both length & quality of the line between your router & local phone exchange where your isp's equipment is housed.

      The lower the figure the better & the higher the potential speed.

      If after fitting the faceplate your attenuation rose by 10db, i'd suggest that it either wasn't installed correctly or you have another issue affecting the line quality.

    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Old router

      Post your stats with your new filter, then remove the faceplate plug a filter into the Test socket and post your stats again. In both cases use only the ADSL cable supplied by Sky.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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