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    Router only lighting up on the right side.

    This is a discussion on Router only lighting up on the right side. within the Sky Router forums, part of the Sky Broadband help category; Hi, Every so often my Sky Sagem router will stop working. When I reset it the lights will only turn ...

    1. #1
      Hart01's Avatar
      Hart01 is offline Sky User Member
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      Router only lighting up on the right side.

      Hi,

      Every so often my Sky Sagem router will stop working. When I reset it the lights will only turn on, on the right hand side (lights 1-4). The power light, wireless light, tick light & @ light will not turn on at all, it takes several reset attempts and turning the power on/off several times before it will attempt to do anything (this can take anything from 30 minutes to 12 hours to rectify itself). Iíve tried using the Ethernet cable to help but that seems to do nothing, plus Iíve changed to new filters and wires and so thatís not the issue.


      Can anyone shed any light on what this could be or does it suggest I need a new router?


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Router only lighting up on the right side.

      There is a good chance that it is the PSU which is faulty. If you have one of a similar size, try it and see. If you don't have one Sky will usually send you one foc.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      tenar's Avatar
      tenar is offline Sky User Member
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      Re: Router only lighting up on the right side.

      there are no psu's available through sky , can only replace router

    5. #4
      Hart01's Avatar
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      Re: Router only lighting up on the right side.

      Hi, thank you for your replies.

      I would have assumed if there was a fault with the PSU there would be no power at all?

      It goes from several hours of staying on the 1-4 green lights, and then it will eventually go over to the power symbol, tick symbol and the dreaded amber light for 15 minutes until it eventually will go to normal and connect to the internet.



    6. #5
      tenar's Avatar
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      Re: Router only lighting up on the right side.

      its transformer part of the psu's is sending incorrect voltage which causes router lights to work this way 1 temporary solution is to unplug psu for power for an hour but eventually fails again

    7. #6
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      Re: Router only lighting up on the right side.

      Had this with a friend's Netgear router - replaced psu and problems gone. It was very irritating at the time as it was only by trial and error we discovered the reason.

      Cheers

    8. #7
      Isitme's Avatar
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      Re: Router only lighting up on the right side.

      Quote Originally Posted by tenar View Post
      there are no psu's available through sky , can only replace router
      They must have changed their policy, they did at one time, especially with the Sagems which have a poor record for PSUs. Maybe they are strapped for cash and force the user to buy a new router when there is no need.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
      Hart01's Avatar
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      Re: Router only lighting up on the right side.

      Luckily I have someone who has a spare PSU for my router, I will give this a try. Thank you for your responses, hopefully this will fix the problem.

    10. #9
      tenar's Avatar
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      Re: Router only lighting up on the right side.

      yea only replacement for router is the 2 hubs and getting very strict about pricing for replacement even with saying your cancelling , i work tech and no reductions available at present

     

     

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