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    Internet connection keeps disconnecting then reconnecting.

    This is a discussion on Internet connection keeps disconnecting then reconnecting. within the Sky Router forums, part of the Sky Broadband help category; Hello, I'm new here so please don't shoot me down. the reason I have come here is because my sky ...

    1. #1
      rossikool's Avatar
      rossikool is offline Sky User Member
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      Internet connection keeps disconnecting then reconnecting.

      Hello, I'm new here so please don't shoot me down.


      the reason I have come here is because my sky unlimited broadband connection keeps cutting out. On my router the top two lights are green but the forth light keeps flashing yellow/red to find a connection then it will go green for 2 min the just vanish and then back to flashing yellow and red again.

      Is anybody aware if sky are updating firmware or something, it's been fine for years and then this all of sudden is happening.

      should I change my settings on router as it could be someone trying to gain access to my router, if so can I change the wep key to my own?

      cheers


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    3. #2
      tenar's Avatar
      tenar is offline Sky User Member
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      Re: Internet connection keeps disconnecting then reconnecting.

      no its most likely faulty filter or something causing interference , check telephone for noise dial 1 (with just telephone connected to the socket) and listen to phone line any crackle or hissing other loud noise would show problem on telephone side of line ,
      login to router 192.168.0.1 username admin password sky click maintence then show statistics post the results of this page may be give you
      more help

    4. #3
      rossikool's Avatar
      rossikool is offline Sky User Member
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      Re: Internet connection keeps disconnecting then reconnecting.

      ADSL Link Downstream Upstream
      Connection Speed 1420 kbps 543 kbps
      Line Attenuation 40.5 db 26.6 db
      Noise Margin 16.8 db 7.2 db
      my stats

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Internet connection keeps disconnecting then reconnecting.

      It looks like you have a fault in your connection. Can you plug into the Test socket, see if there is an improvement and post your stats from there.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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