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    Router problem?

    This is a discussion on Router problem? within the Sky Router forums, part of the Sky Broadband help category; Hi All, Recently my router has an unstable internet connection, it'll come back within a few minutes on it's own ...

    1. #1
      MaxMouseDLL's Avatar
      MaxMouseDLL is offline Sky User Member
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      Router problem?

      Hi All,

      Recently my router has an unstable internet connection, it'll come back within a few minutes on it's own or I can reboot the router and it'll be fine for a while then happen again, I'm experiencing the same symptoms on my desktop and mobile (thus eliminating them from the equation) and it's only just started after being fine for a number of months, no changes to my setup have been made, I've reset the router by pressing in the button with a pin and it's still doing it, attached is a screen shot.

      Any ideas?



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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Router problem?

      You are the 2nd poster to comment about this. First could you check that there isn't an issue with the broadband where you live please?

      Sky Broadband Service Status

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      Sky Service Status

      If none of the above helps and your cables are alright, could you try another router to see if you get any connection stats. If it isn't a Sky router, then it won't connect to their servers (unless you have configured it so), but you should get some connection stats.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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