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This is a discussion on Help within the Sky Router forums, part of the Sky Broadband help category; Is there anything I can do I am only getting 10mb download and when I use my ps3 it keeps ...
- 08-01-12, 12:43 PM #1
Is there anything I can do I am only getting 10mb download and when I use my ps3 it keeps losing the wireless connection I can't get wifi in some parts of my home which is only a 3 bed flat so not big. I do have another router but can't use it as part of the t&c's that I'm not that bothered about but I can't get my router to work anyway even tho I have the password and user name of the sky router. So am I left with the only option to leave sky bb
- 08-01-12, 02:11 PM #2
It seems this is as much help as sky them selfs oh well guess I will go to virgin
- 08-01-12, 02:35 PM #3
Your thread has been open less than a couple of hours, don't take a strop because someone hasn't replied voluntarily out of their own time yet.
Do a search and you'll find how to change channels on the Sky router. Do another search and you'll find how to use your own router.
- 09-01-12, 03:51 PM #4
I had a few days off and had over 60 posts to catch up with first too.
As User05 has hinted at, look at your WiFi channel first. Living in a flat it is likely that you will have lots of WiFi routers around you.
How can you tell what it is and whether someone else is affecting it? download and install inSSIDer.
Wonder around your home and see what channels are being used and which offers you the least interference.
Next, log in to your Sky router and manually change the channel to one of the following (starting with the cleanest) channels: 1, 6, 11 or 13. These will offer the best option for you.
As for using a non-Sky router, there are many threads on this topic on this forum. There is also another useful topic discussed: linking a 2nd router to the Sky router.
Finally you will also find a lot of comments regarding PS3s, Xboxes and WiFi. Generally it is not recommended that you use them over WiFi and instead use a wired solution. If you cannot run a long Ethernet cable to where the PS3 is, then consider a pair of HomePlugs. You could also consider connecting the 2nd router to that point and use it as a new WiFi hotspot. See the guide in the thread linked above for details on this topic.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.