Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Does everything look normal here?

    This is a discussion on Does everything look normal here? within the Sky Router forums, part of the Sky Broadband help category; Have been having problems regarding slow browsing and downloading speeds since the outage in Northern Ireland a couple weeks ago,am ...

    1. #1
      moonbeep's Avatar
      moonbeep is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Dec 2010
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Does everything look normal here?

      Have been having problems regarding slow browsing and downloading speeds since the outage in Northern Ireland a couple weeks ago,am connected by 15 m ethernet cable to desktop,phone socket has a built in adsl filter,before the outage my speeds on speedtest.net were usually 15 mb,now they range between 9 and 11mb,upload was 1mb now it 200kbps

      ROUTER STATISTICS

      System Up Time: 267:24:39
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN MER 3523137 5116956 0 0 0 19:56:14
      LAN 3547206 2461335 0 0 0 267:24:39
      WLAN 1748332 1264111 0 0 0 267:24:17
      ADSL Link Downstream Upstream
      Connection Speed 17403 kbps 1164 kbps
      Line Attenuation 20.5 db 10.1 db
      Noise Margin 7.4 db 8.6 db
      Poll Interval: (secs)

      Thanks for any help regarding this


    2. Advertisement
    3. #2
      moonbeep's Avatar
      moonbeep is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Dec 2010
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Does everything look normal here?

      Things seem to be going a lot better since i did a reformat there!!

    4. #3
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,200
      Thanks
      842
      Thanked 2,223 Times in 2,092 Posts

      Re: Does everything look normal here?

      Certainly you connection speed looks fine. The noise margins are close enough to Sky's target and the Line Attenuation indicates that you are pretty close to the best connection speed for your line. There could be room for some improvement though.

      If you aren't already doing so, you may benefit from a small improvement if you fit a filtered faceplate in your master socket. This is more useful when you have extensions as if cuts down their interference with the signal and provides better electronics than those in the microfilters supplied by Sky.

      Sky User - Which ADSL Faceplate Filter?

      Also since nothing has been mentioned about your current set up, please take a read through the page linked below as it too may help to improve things a little more:

      ::. Kitz - Improve your adsl connection speed .::

      P.S. speedtest.net results need to be taken with a pinch of salt at times. You need to run them at different times of the day and even then they can vary wildly.

      Try running the speed test available on this site: Sky User - Broadband Speed Tester

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #4
      Shonk's Avatar
      Shonk is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Asus RT-AC88U
      Sky TV: Sky+ HD
      Join Date
      Mar 2010
      Posts
      1,477
      Thanks
      7
      Thanked 120 Times in 115 Posts

      Re: Does everything look normal here?

      Speed test results depend on if he is on an sky isam or an easynet dslam

      The isams go through a transparent proxy so sometimes can cause inaccurate results
      My brother in law has results that arnt poss
      Where as mine are 100% correct at all times

    6. #5
      moonbeep's Avatar
      moonbeep is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Dec 2010
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Does everything look normal here?

      Quote Originally Posted by Scubbie View Post
      Certainly you connection speed looks fine. The noise margins are close enough to Sky's target and the Line Attenuation indicates that you are pretty close to the best connection speed for your line. There could be room for some improvement though.

      If you aren't already doing so, you may benefit from a small improvement if you fit a filtered faceplate in your master socket. This is more useful when you have extensions as if cuts down their interference with the signal and provides better electronics than those in the microfilters supplied by Sky.

      Sky User - Which ADSL Faceplate Filter?

      Also since nothing has been mentioned about your current set up, please take a read through the page linked below as it too may help to improve things a little more:

      ::. Kitz - Improve your adsl connection speed .::

      P.S. speedtest.net results need to be taken with a pinch of salt at times. You need to run them at different times of the day and even then they can vary wildly.

      Try running the speed test available on this site: Sky User - Broadband Speed Tester
      Am using an asdl filtered faceplate,speed is back up too 15mb d/l and 1mb u/l so im happy enough,thanks for the replies ppl(",)

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION