Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 5 of 13 FirstFirst ... 34567 ... LastLast
    Results 41 to 50 of 121
    Like Tree2Likes

    Sky's new Wireless 'N' Router...

    This is a discussion on Sky's new Wireless 'N' Router... within the Sky Router forums, part of the Sky Broadband help category; I have the new Sky n router 2504. I find the range to be greater than the D-Link 2640S (which ...

    1. #41
      Tal71's Avatar
      Tal71 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+ HD 1TB
      Join Date
      Nov 2009
      Posts
      386
      Thanks
      78
      Thanked 22 Times in 17 Posts

      Re: Sky's new Wireless 'N' Router...

      I have the new Sky n router 2504. I find the range to be greater than the D-Link 2640S (which was not an N router).

      One thing that has definitely improved is the speed at which webpages load up on my iPhone and iPad, there's quite a noticeable speed increase with the 2504.

      Strangely though, I notice the same speed increase with webpages loading, when I'm on my desktop pc and that uses a wired connection?


    2. Advertisement
    3. #42
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,256
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Sky's new Wireless 'N' Router...

      As you say, it is strange as the wireless speed and the LAN ethernet speed have no connection. Although the N router may be operating at 130-150Mbps, the actual throughput will be about a third of that, the ethernet will give a fraction under 100Mbps. It could be the router is just better all round than your old one.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #43
      kieron1066's Avatar
      kieron1066 is offline Sky User Member
      Exchange: 0161
      Broadband ISP: VirginMedia
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Aug 2011
      Posts
      13
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky's new Wireless 'N' Router...

      I have my UL BB fitted on the 9th Sept.
      I have just come off the phone from Sky after asking why I had been sent the 2640s when the new "n" router is available.
      They have informed me that after the line has been activated, I will receive the new router FOC.
      I'll keep you all posted!!!

    5. #44
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,201
      Thanks
      844
      Thanked 2,223 Times in 2,092 Posts

      Re: Sky's new Wireless 'N' Router...

      Quote Originally Posted by kieron1066 View Post
      I have my UL BB fitted on the 9th Sept.
      I have just come off the phone from Sky after asking why I had been sent the 2640s when the new "n" router is available.
      They have informed me that after the line has been activated, I will receive the new router FOC.
      I smell a case of Cow dung.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    6. #45
      Tal71's Avatar
      Tal71 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+ HD 1TB
      Join Date
      Nov 2009
      Posts
      386
      Thanks
      78
      Thanked 22 Times in 17 Posts

      Re: Sky's new Wireless 'N' Router...

      When I ordered the N router I was told it would be 35, there was no mention of any postage, when I checked my credit card statement through my online banking, I was charged an additional 3.50.

      When I emailed Sky enquiring what the 3.50 was charged for, I was told 'its the postage charge for the router'.

      Admittedly 3.50 is not a lot, but my argument with Sky was that at no point during the telephone call was I told there would be any other charge apart from the 35 for the cost of the router, if I had been told that there would be a delivery charge and how much, then fair enough.

      After several emails, and Sky initially refusing to refund the 3.50 charge, I advised them to check the recording of the telephone call I made when I placed the order. After this Sky informed me that they could not find the recording, but they would refund the 3.50.

      Admittedly, a lot of fuss over 3.50, but my argument was that I had not been informed of any other charges other than the cost of the router.

      I just thought I would mention about a delivery charge, in case other people are going to order the new Wireless N router. It might be an idea to get the advisor to confirm whether there will be a delivery charge for the router.

    7. #46
      deadman1984's Avatar
      deadman1984 is offline Sky User Member
      Exchange: Ponteland Newcastle Upon Tyne
      Broadband ISP: John Lewis broadband
      Router: Nighthawk r7000
      Sky TV: Sky+ HD + multi
      Join Date
      Sep 2009
      Location
      newcastle upon tyne uk
      Posts
      3,235
      Thanks
      0
      Thanked 28 Times in 25 Posts

      Re: Sky's new Wireless 'N' Router...

      tal that is a silly arguing over 3.50 jeese who cares what posting costs it could of been worse sky could of charged ya 5 or 10 quid for delivery lol

    8. #47
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Sky's new Wireless 'N' Router...

      Quote Originally Posted by deadman1984 View Post
      tal that is a silly arguing over 3.50 jeese who cares what posting costs it could of been worse sky could of charged ya 5 or 10 quid for delivery lol
      I think he has made a very valid point. If you read his post carefully he has put more emphasis on not being informed about the postage costs.

      @ Tal71: Thanks for sharing your experience.

    9. #48
      Tal71's Avatar
      Tal71 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+ HD 1TB
      Join Date
      Nov 2009
      Posts
      386
      Thanks
      78
      Thanked 22 Times in 17 Posts

      Re: Sky's new Wireless 'N' Router...

      Quote Originally Posted by deadman1984 View Post
      tal that is a silly arguing over 3.50 jeese who cares what posting costs it could of been worse sky could of charged ya 5 or 10 quid for delivery lol
      Maybe it is silly to argue over 3.50, but it was the principal of not been informed of any other charges apart from 35 for the cost of the router. If I had been informed by the advisor saying, 'or by the way, your order will incur a 3.50 delivery charge' then fair enough I would have paid it and wouldn't have questioned it.

    10. #49
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,201
      Thanks
      844
      Thanked 2,223 Times in 2,092 Posts

      Re: Sky's new Wireless 'N' Router...

      Far from being silly, I would suspect that actually Sky were acting in breach of the law.

      It is not reasonable to assume that Postage will be included in my mind since so many companies include postage in their prices.

      It isn't as if there is a Sky Shop in the high street where you can pop in to pick up a router off the shelf for 35.

      The postage charge should have been mentioned and failure to do so is likely to have fallen fowl of some regulations.

      I believe that Tal71, and anyone else who is charged for Postage without being informed, will have a case to claim a refund.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    11. #50
      MD118's Avatar
      MD118 is offline Sky User Member
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Posts
      21
      Thanks
      0
      Thanked 1 Time in 1 Post

      Re: Sky's new Wireless 'N' Router...

      ordered y'day, 35 for router and he said P&P is included, if it aint i will phone them back and ask for a refund. will let you know once i get the router, hopefully the range is much better!

    12. The Following User Says Thank You to MD118 For This Useful Post:

      Tal71 (23-08-11)

     

     
    Page 5 of 13 FirstFirst ... 34567 ... LastLast

    LinkBacks (?)


    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION