Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 15

    Trouble with ethernet connection

    This is a discussion on Trouble with ethernet connection within the Sky Router forums, part of the Sky Broadband help category; Hi, Firstly, thanks for taking the time to read this. I have a problem with my internet connection at home. ...

    1. #1
      Hawken88's Avatar
      Hawken88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2011
      Posts
      7
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Trouble with ethernet connection

      Hi,

      Firstly, thanks for taking the time to read this.

      I have a problem with my internet connection at home. We have a Netgear DG834GT router at home that is connected to our main PC. I also have another PC in another room that is connected via a mains charged ethernet plug - link below to show what I am using:

      [ame=http://www.amazon.co.uk/gp/product/B002XLAN10/ref=s9_qpp_gw_p23_ir01?pf_rd_m=A3P5ROKL5A1OLE&pf_r d_s=center-6&pf_rd_r=0XGHHYDQDR0WSMP0PHZA&pf_rd_t=101&pf_rd_p =467128453&pf_rd_i=468294]Solwise 85Mbps HomePlug Ethernet Adapter - Single Unit: Amazon.co.uk: Electronics[/ame]

      When I switch on the PC in the bedroom with the necessary cables attached, the internet loads and I can browse the internet. However, when it comes to downloading something, for example using Windows Update or iTunes, the internet disconnects. On top of that, I have to reboot the router before it will work again.

      I do not have this problem with the main PC that the router is connected to, and if I take my PC through and connect the router to it, then it works fine.

      Has anyone got any idea what to do?

      Thanks so much
      David


    2. Advertisement
    3. #2
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,694
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Trouble with ethernet connection

      What operating system are you using? Have you tried manually assigning an IP address for the problem PC? Try 192.168.0.100 with submask 255.255.255.0 and Gateway 192.168.0.1 .

    4. The Following User Says Thank You to dms05 For This Useful Post:

      Hawken88 (27-06-11)

    5. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Trouble with ethernet connection

      Update the LAN drivers of your problem PC. Do this from the manufacturers site, do not believe Windows when it says you have the latest drivers. It is very often wrong.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. The Following User Says Thank You to Isitme For This Useful Post:

      Hawken88 (27-06-11)

    7. #4
      Hawken88's Avatar
      Hawken88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2011
      Posts
      7
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Trouble with ethernet connection

      dms05 - not tried that yet. Would I do that by using the IP address of the router in the URL box?

      Isitme - I'll try that later, thanks for the advice guys!

    8. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Trouble with ethernet connection

      No set the LAN Properties on your PC to use a fixed IP. How you get to the LAN Properties depends on your OS. Check the Use this IP address and put in
      IP Address.....192.168.0.100
      Subnet............255.255.255.0
      Gateway..........192.168.0.1
      You can leave the DNS Servers blank or use Opendns which are -
      208.67.222.222
      208.67.220.220

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #6
      Hawken88's Avatar
      Hawken88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2011
      Posts
      7
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Trouble with ethernet connection

      Hi,

      I'm on Windows 7 - any idea how to do it on there?

    10. #7
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Trouble with ethernet connection

      Right click the network icon in your tray and select 'Open Network and Sharing Centre. In the left column, click Change adapter settings. Right click your adapter icon and select Properties, then Highlight Internet Protocol v4. Click the Properties button and you are at the page you want. If you have 2 adapter listed, wireless and LAN, give one the 100 address and the other 101. It does not matter which gets which.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #8
      Hawken88's Avatar
      Hawken88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2011
      Posts
      7
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Trouble with ethernet connection

      Hey,

      Tried that, but it seems to stop the internet connection altogether. Doesn't let me open any page.

      Am updating my realtek ethernet driver to see if that helps. Weird thing is that when my bedroom PC's connection goes, so does the main PC...

    12. #9
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,254
      Thanks
      65
      Thanked 1,655 Times in 1,616 Posts

      Re: Trouble with ethernet connection

      Weird thing is that when my bedroom PC's connection goes, so does the main PC...
      That puts a different slant on the problem. It looks like you are loosing your connection to the internet. Post your stats please.
      How to get your router statistics

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    13. #10
      Hawken88's Avatar
      Hawken88 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Jun 2011
      Posts
      7
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Re: Trouble with ethernet connection

      Here you are
      Attached Thumbnails Attached Thumbnails Trouble with ethernet connection-stats.jpg  

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION