Why can i not get into this page !!

[chris6273]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Authorised User>tracert theice.com

Tracing route to theice.com [63.247.112.10]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.0.1
2 615 ms 187 ms 582 ms 5ac987be.bb.sky.com [90.201.135.190]
3 351 ms 88 ms 245 ms 10.245.143.1
4 602 ms 462 ms 595 ms te0-6-0-7.er11.enslo.ov.easynet.net [89.200.135.

I thought I'd point out that your ping is huge to your first hop.

Maybe that is tied with your problem?

Have you tried to go into CMD and type 'ipconfig /flushdns'?

Also, have you tried to reset your router?


Here is a tracert from my BT connection if it helps:

Tracing route to theice.com [63.247.112.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms core1-r-0-0-2.evans6273.homeip.net [10.5.15.253]
2 <1 ms <1 ms <1 ms core1-r-0-0-1.evans6273.homeip.net [10.5.14.254]
3 13 ms 13 ms 13 ms 217.47.206.58
4 13 ms 13 ms 13 ms 217.47.72.161
5 20 ms 19 ms 20 ms 213.1.69.126
6 19 ms 20 ms 20 ms 213.120.179.22
7 23 ms 20 ms 20 ms 213.120.179.178
8 28 ms 26 ms 27 ms 109.159.251.103
9 28 ms 27 ms 28 ms core1-te0-12-0-6.ealing.ukcore.bt.net [109.159.2
51.5]
10 27 ms 26 ms 27 ms transit1-xe0-0-0.ealing.ukcore.bt.net [62.6.200.
106]
11 27 ms 70 ms 27 ms t2c3-xe-10-1-0.uk-eal.eu.bt.net [166.49.168.5]
12 28 ms 26 ms 27 ms t2c1-ge7-1.uk-glo.eu.bt.net [166.49.237.25]
13 117 ms 117 ms 117 ms t2c1-p5-0-0.us-ash.eu.bt.net [166.49.164.65]
14 107 ms 107 ms 107 ms 166-49-151-130.eu.bt.net [166.49.151.130]
15 126 ms 126 ms 126 ms cer-edge-12.inet.qwest.net [205.171.139.66]
16 126 ms 212 ms 139 ms 65.113.85.206
17 127 ms 127 ms 127 ms 63.247.127.193
18 * * * Request timed out.
19 139 ms 138 ms 138 ms theice.com [63.247.112.10]

Trace complete.

[Exdee]

Why is it not his case i see he hasn`t stated what his ip address starts with,check your ip add and if it starts with 2 keep rebooting the router until you pick up one that starts with 9

Refer to post number 5 for this. A mod confirmed the Ip address. They can see the ip address of every post made.

[shaqster]

Many thanks firstly on everyone trying to help.
My IP address does begin with a 9 and i have reboored the router numerous times.
Got the IT guy from work to access my computer remotely earlier. He spent over an hour on it and came to the conclusion that there is nothing wrong with my PC or settings.
He also did a ping test direct from the router to the ICE website.

The results were.

PING 63.247.112.4 (63.247.112.4): 56 data bytes



--- 63.247.112.4 ping statistics ---

4 packets transmitted, 0 packets received, 100% packet loss

Also same result came from the route trace so his conclusion was that sky broadband is the problem.
Have called the SKY guys back and awaiting their response.
At a total loss and confusion as to why this is happening.
My IT guy said that a few months ago he encountered a similar problem where BT users couldnt access the company trading platform, lasted a couple of days and then eventually BT fixed it.
So overall at a loss still !!!!

[Exdee]

Try leaving your router off overnight. Hopefully will get a new ip address in the morning. It may make a difference.

[shaqster]

I will try that and let you know how it goes !!