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    Think my router is dying

    This is a discussion on Think my router is dying within the Sky Router forums, part of the Sky Broadband help category; Evening all Im having a few issues with my router not powering on sometimes. Basically when my connection drops the ...

    1. #1
      craney13's Avatar
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      Think my router is dying

      Evening all

      Im having a few issues with my router not powering on sometimes. Basically when my connection drops the whole router seems to just go, i try powering it back on but nothing. If i leave it for say 10 mins and power it back on it will come up fine, im not sure if its maybe overheating or something. From what i have read it is running the latest firmware it was shipped with this 5.14.6.1a4N

      I have been thinking of getting myself a new router anyway but was not to sure on what to look for, i understand its against skys T&C to not use there router but i feel i might have to ring them and explain whats happening. I have run a tracert to sky.com and these are my results

      Microsoft Windows [Version 6.0.6002]
      Copyright (c) 2006 Microsoft Corporation. All rights reserved.

      C:\Users\Liam>tracert sky.com

      Tracing route to sky.com [80.238.9.179]
      over a maximum of 30 hops:

      1 1 ms 1 ms 1 ms MyRouter.Home [192.168.0.1]
      2 41 ms 43 ms 42 ms 5acb1dbe.bb.sky.com [90.203.29.190]
      3 40 ms 41 ms 42 ms 10.245.185.65
      4 44 ms 44 ms 45 ms ip-89-200-130-100.ov.easynet.net [89.200.130.100
      ]
      5 43 ms 44 ms 46 ms ip-89-200-130-101.ov.easynet.net [89.200.130.101
      ]
      6 74 ms 81 ms 73 ms ip-80-238-8-10.bskyb.com [80.238.8.10]
      7 * * * Request timed out.
      8 * * * Request timed out.
      9 * * * Request timed out.
      10 * * * Request timed out.
      11 * * * Request timed out.
      12 * * * Request timed out.
      13 * * * Request timed out.
      14 * * * Request timed out.
      15 * * * Request timed out.
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.


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    3. #2
      Exdee's Avatar
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      Re: Think my router is dying

      Quote Originally Posted by craney13 View Post
      I have been thinking of getting myself a new router anyway but was not to sure on what to look for, i understand its against skys T&C to not use there router but i feel i might have to ring them and explain whats happening. I have run a tracert to sky.com and these are my results
      I've just finished writing a guide. See if it helps.

    4. #3
      craney13's Avatar
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      Re: Think my router is dying

      Just been reading that mate great guide! It seems i am on skys broadcom equipment, dont suppose you know of the best place to pick up one of the routers you suggested?

    5. #4
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      Re: Think my router is dying

      Thanks craney.
      This post should help with your query.

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      craney13 (09-06-11)

    7. #5
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      Re: Think my router is dying

      Thanks exdee for the link, i really think i might give the 770N ago as its alot cheaper than the other model. One quick thing though regarding the setup of a new router. What is the real difference between a MER connection and a PPOE connection? What one would i have to use when setting up the new router?

      Im going to do some re-search into the router to see what litttle extra's its capable of as i have such a long line 63db i need to get every little extra KB i can

    8. #6
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      Re: Think my router is dying

      If you got this from Tal71's post in the other thread then what he was referring to is PPPoA and MER. These are two types of network protocols. Sky has been using PPPoA since the beginning however MER was introduced recently. You can use both protocols to connect at the moment. However the introduction of MER might suggest that PPPoA is being phased out which is why it's important to have a router that supports MER incase Sky scrap PPPoA completely in the future.

      Squeezing those precious KBs is exactly what this router is about.

    9. #7
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      Re: Think my router is dying

      I didnt actually see Tals thread but i have just read it now, thanks for clearing up the different protocols thats helped a lot.

      Would you say its worth going for a new router over the sagemcom?

    10. #8
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      Re: Think my router is dying

      The way I see it. You've got nothing to loose. If the Billion 7700N does not give you a higher sync just return it and get a refund. Distance selling regulations are your friend.

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    12. #9
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      Re: Think my router is dying

      Quote Originally Posted by craney13 View Post
      Would you say its worth going for a new router over the sagemcom?
      This has to be your choice. The chipset of the Sagem 2304n is nicely matched to the Sky equipment (Broadcom in my case) in my local exchange. You have the same setup. This means that your connection speed is should be pretty much at the maximum you are likely to obtain.

      Personally speaking I plan to get a new router of my own once more. My Netgear DGN2000 has died and the Netgear DG934G Sky had supplied me wasn't stable on the WiFi. I am currently using the Sagem 2304n.

      The router I am looking at getting is the Netgear DGND3700. This router provides a few features that the Sagem 2304n doesn't and I'm looking forward to using it finally.

      There are other routers which may provide something which you would prefer to have access to.

      Sky appear to be changing over to MER gradually. There may be a time when all the Sky routers are updated to use MER and PPPoA is disabled. If this happens and your replacement router doesn't properly support Sky's implementation of MER, then you could be stuck.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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    14. #10
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      Re: Think my router is dying

      Thanks Scubbie for that. The one thing i had noticed while looking through my stats on the sagemcom is that my noise margin upstream seem kinda high. I dont know if a change of router would help that in any way but i guess it proberly wont.

      What is generally the cause of a high upstream noise margin? could it be anything to do with a micro filter?



      Downstream Upstream
      Connection Speed 2745 kbps 605 kbps
      Line Attenuation 63.0 dB 40.5 dB
      Noise Margin 7.1 dB 15.9 dB

     

     
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