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    Is my router settings correct - sometimes can get random disconnects in wireless

    This is a discussion on Is my router settings correct - sometimes can get random disconnects in wireless within the Sky Router forums, part of the Sky Broadband help category; ADSL Link Downstream Upstream Connection Speed 5022 kbps 796 kbps Line Attenuation 42.0 db 24.6 db Noise Margin 13.6 db ...

    1. #1
      jashon093's Avatar
      jashon093 is offline Sky User Member
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      Is my router settings correct - sometimes can get random disconnects in wireless

      ADSL Link Downstream Upstream
      Connection Speed 5022 kbps 796 kbps
      Line Attenuation 42.0 db 24.6 db
      Noise Margin 13.6 db 11.0 db

      The noise margin seems a bit high does it not? I have been told I can get around 6-8mb on my line and I am pretty sure before I used to sync at around 6500kbps downstream?

      Also my wireless is constantly dropping every now and again what should I do phone sky and ask for an upgrade?


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    3. #2
      Exdee's Avatar
      Exdee is offline Sky User Member
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      Are you sure you have got the DG834GT?
      There's plenty of room for improving your speed. Should get around 10 mb on a good line.

      It will be useful if you post your stats in the following format:

      System Up Time: 36:38:20
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 2584062 4085838 0 2293 7174 36:37:18
      LAN 41389 26468 0 65 62 36:38:20
      WLAN 4098279 2590620 0 7850 2553 36:37:08
      ADSL Link Downstream Upstream
      Connection Speed 18230 kbps 958 kbps
      Line Attenuation 19.5db 10.8db
      Noise Margin 6.9db 7.5db

    4. #3
      boothy_08's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      10Mbps is a bit higher than you should be expecting.
      The guy who posted the above has got it wrong (sorry mate but you have)

      Expect 8.4Mbps maximum on your line.
      Between 7 - 8Mbps are the figures you will probably get.

      Phone sky, ask them to reconfigure your line.

    5. #4
      Exdee's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      Quote Originally Posted by boothy_08 View Post
      10Mbps is a bit higher than you should be expecting.
      The guy who posted the above has got it wrong (sorry mate but you have)
      Pay attention to the bit in bold below.

      Quote Originally Posted by Exdee View Post
      There's plenty of room for improving your speed. Should get around 10 mb on a good line.
      My sync stats with a similar attenuation at my previous address:

      ADSL Link Downstream Upstream
      Connection Speed 11358 kbps 796 kbps
      Line Attenuation 41.5 db 21.7 db
      Noise Margin 7.1 db 12.0 db

    6. #5
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      WOW, that is a very very good line you had, I have not seen a sync like that on a 40 - 42db line, my line has only ever achieved 8.4Mbps with a 7db SNR, when i set my modulation type to ADSL2, not ADSL2+.

    7. #6
      Isitme's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      It is also useful if you indicate how long you have been connected. Anything under a couple of weeks and DLM training could be in operation.

      I would guess that you have the Sagemcom 2304n, which has been giving a lot of problems, especially with the wireless..

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      jashon093 (02-06-11)

    9. #7
      jashon093's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      Sorry have been away, I have had the connection for over 3 years now and I am more than sure my connection used to sync at a faster rate.

      System Up Time 49:01:07
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 2424371 4276999 0 1453 7898 49:00:30
      LAN 10M/100M 258490 0 0 334 0 49:01:02
      WLAN 54M 4820118 3076875 0 8875 2337 49:00:57

      ADSL Link Downstream Upstream
      Connection Speed 5022 kbps 796 kbps
      Line Attenuation 42.0 db 24.6 db
      Noise Margin 13.5 db 11.5 db

      Could it be the way I have the router connected to the phone line? I am using an extension cable to get it to the phone line and it connects directly without any filter into a 4 way splitter, which has the cordless phone base connected via a filter. The second phone line upstairs no longer works and has no connections. Also ain't the noise margin too high, maybe if I could lower it to what you guys have around 7.1db I could sync at a faster rate?

      P.S I have a Sky Netgear DG834GT with updated latest firmware from the Netgear website.

    10. #8
      Isitme's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      I am using an extension cable to get it to the phone line and it connects directly without any filter into a 4 way splitter, which has the cordless phone base connected via a filter.
      That does not look right. You should have a filter plugged into the master socket with the router plugged into the filter. On the phone side of the filter you can plug in any phone extensions you require with no need for any more filters. Any other sockets in use must have a filter plugged first into the socket.

      You have a high enough noise margin to give you a fair bit more speed, but it is possible you are getting noise on the line which is causing the noise margin to drop frequently. This would cause your speed to be throtttled back to compensate.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. The Following User Says Thank You to Isitme For This Useful Post:

      jashon093 (02-06-11)

    12. #9
      jashon093's Avatar
      jashon093 is offline Sky User Member
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      OK so I have changed the setup of how the router is connected downstairs and moved it and plugged it near the phone line so there is now no extension cable and it is directly connected to the phone socket via the filter ADSL port. The cordless phone base is also connected via the same filter but in the phone port. I see no change in the sync speed but a slight increase in the noise margin?

      System Up Time 00:05:49
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 3768 9096 0 5296 24213 00:04:16
      LAN 10M/100M 1182 0 0 721 0 00:05:44
      WLAN 54M 6981 5365 0 19177 5097 00:05:38

      ADSL Link Downstream Upstream
      Connection Speed 5022 kbps 796 kbps
      Line Attenuation 42.0 db 24.4 db
      Noise Margin 14.7 db 12.5 db

      Also I noticed my wireless signal decreased when upstairs, is this because the router is right next to the cordless phone base?

    13. #10
      Isitme's Avatar
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      Re: Is my router settings correct - sometimes can get random disconnects in wireless

      Now you must call Sky and tell them you have made improvements to your wiring, can they configure you line for its best speed. They should be able to improve you to between 7 - 9 Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    14. The Following User Says Thank You to Isitme For This Useful Post:

      jashon093 (02-06-11)

     

     
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