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    Sagemcom C8CD firmware updates should be happening now

    This is a discussion on Sagemcom C8CD firmware updates should be happening now within the Sky Router forums, part of the Sky Broadband help category; I got my C8C router last week, apparently sky only knew there was an issue with them 3 weeks ago ...

    1. #41
      stevep's Avatar
      stevep is offline Sky User Member
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      Re: Sagemcom C8CD firmware updates should be happening now

      I got my C8C router last week, apparently sky only knew there was an issue with them 3 weeks ago !


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    3. #42
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      Pengwern is offline Sky User Member
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      Re: Sagemcom C8CD firmware updates should be happening now

      Quote Originally Posted by stevep View Post
      I got my C8C router last week, apparently sky only knew there was an issue with them 3 weeks ago !
      And I'm your fairy godmother!

    4. #43
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      Re: Sagemcom C8CD firmware updates should be happening now

      Pengwern, surely you're not suggesting the nice lady from Sky was lying to me ! ! ! ! She didn't seem to like it when I said they were supplying equipment that wasn't fit for purpose. If I haven't had the update in 3 days she reckons I can have a new router. Possibly another white lie ?

    5. #44
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      Re: Sagemcom C8CD firmware updates should be happening now

      Well the official line from Sky seems to be 4 weeks to deploy this update.

      So maybe one was being fobbed off. Nice as she was!

    6. #45
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      Re: Sagemcom C8CD firmware updates should be happening now

      Oh I had no doubt she was a l***** b***** :-)

    7. #46
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      Re: Sagemcom C8CD firmware updates should be happening now

      So long as she was nice and polite about it, that's all that matters!

      1st line support do serve a purpose, but at times they are frustrating. Last one I spoke to told me I was having router problems as my internal network address was 10.x.x.x not 192.168.1.x. She put me on hold and then told me that her team leader had suggested changing it back! I couldn't help but laugh.

    8. #47
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      Re: Sagemcom C8CD firmware updates should be happening now

      Quote Originally Posted by Scubbie View Post
      All the Sagem 2304ns are being updated as all are affected by the issues.
      Not had any issues with mine at all C8CD and older firmware 5.12.4a4N,
      tried to get it to crash and burn but just doesnt want to lol

      Got it from ebay for just 99p well plus the postage

    9. #48
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      Re: Sagemcom C8CD firmware updates should be happening now

      Mine updated today, though to be fair I've no major issues other than the noise margin doesn't "recover" from overnight... i.e noise margin drops to about 4dB overnight, next mid-day it's still at 4dB not 7dB, so I've needed to reboot everyday. Will se if the new firmware makes a difference.

    10. #49
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      Re: Sagemcom C8CD firmware updates should be happening now

      Woohoo! Update applied this morning. Just after I'd already checked too!

      I'll update further elsewhere.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

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      Pengwern (27-05-11)

    12. #50
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      Re: Sagemcom C8CD firmware updates should be happening now

      Yeah, you bragging little person you

     

     
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