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    sky sagem F@st 2305 router

    This is a discussion on sky sagem F@st 2305 router within the Sky Router forums, part of the Sky Broadband help category; hey all I'm sure that any sky customer who has recently signed up to sky broadband has received one of ...

    1. #1
      mi3fbt's Avatar
      mi3fbt is offline Sky User Member
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      Exclamation sky sagem F@st 2305 router

      hey all

      I'm sure that any sky customer who has recently signed up to sky broadband has received one of these routers... Now if you have i'm sure you are well aware of the issues caused by this router.. intermittent connectivity with wireless and Ethernet, internet light changing colour's and all sorts of fun and games... After weeks of this issue, there is finally a fix BUT (and im sure that all here are aware of a BUT with sky) its not finalized... The issue is the firmware on the router and the version 5 cd does not have the fix... Sky CST apparently can perform the fix but the issue stands where you will have a wait to get through due to a high number of tickets that are stopping those at a first level transfering through...

      here is a link in regards to further information from sky themselves:
      Sky Help Forum - Sagemcom F@ST2304 Router Issues - Help & Support from the Official Sky Forum


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: sky sagem F@st 2304 router

      Links to this and two other identical posts were made on this forum at the time when it was originally posted.

      An individual who works for Sky and posts under the name 'Sky eService' even posted the whole post in one of the threads that had already linked to the Sky Help Forum.

      Whilst the temporary solution does appear to work, it is quite unacceptable to many members of both forums. Many people now use products which want to use WiFi in order to connect to the Internet. The Apple iPad does not have an Ethernet port and I can't appear to see one on my mobile either.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      Ssscrudddy's Avatar
      Ssscrudddy is offline Sky User Member
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      Re: sky sagem F@st 2304 router

      Also the suggested temporary fix in the link you posted is WRONG despite it being pointed out to them several times & Sky promising to update it, they still havent. The posts that Scubbie is going on about are correct tho, even if they are buried in the middle of long threads, page 4 of an 8 page thread, & page 13 of a 17 page thread!!!
      Is the pub open yet?

    5. #4
      Scubbie's Avatar
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      Re: sky sagem F@st 2305 router

      Let's face it, I pointed out some serious errors on their fault finding pages the other day. Those faults are still there.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    6. #5
      Ssscrudddy's Avatar
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      Re: sky sagem F@st 2305 router

      Lol, well they finally updated that sticky... ninja'd me whilst I was complaining about it again
      Is the pub open yet?

     

     

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