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    Getting worried about joining Sky bb

    This is a discussion on Getting worried about joining Sky bb within the Sky Router forums, part of the Sky Broadband help category; Hi folks. I'm due to join Sky on 17/5 and have been sent one of the notorious dodgy Sagem routers. ...

    1. #1
      silver tractor's Avatar
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      Getting worried about joining Sky bb

      Hi folks. I'm due to join Sky on 17/5 and have been sent one of the notorious dodgy Sagem routers.

      I'm getting on a bit (eg an old git) and rely on the internet a great deal for shopping etc because I have severe arthritis and poor mobility.
      The prospect of having connection problems after joining Sky is really worrying me now.

      I currently use a D-Link DSL-2740R wireless N router, which is brilliant, gives full strength signal all over the house and has been 100% reliable.

      I have read the instructions on how to obtain my Sky details but am not sure whether I have to connect to the Sagem router before running the extract utility? Could someone kindly advise me on that please?

      I am unable to set up a wired connection normally because of the location of my telephone point, so have to use wireless connections for both my laptop and desktop pc.

      If I could carry on using the D-Link router that would avoid the hassle and worry of using the Sagem one.

      Of course I suppose I could cancel the Sky order (broadband, phone and line rental), send the Sagem back to Sky & stay as I am at present


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    3. #2
      Exdee's Avatar
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      Re: Getting worried about joining Sky bb

      The user\pass generated for the Sagem is based on the lan mac address and your network key. Both of these can be found on the side of the router. Therefore, you don't need to connect your sagem router to sky to retrieve your details.

      You can carry on using your D-Link. No worries.

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    5. #3
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      Re: Getting worried about joining Sky bb

      If you want to stay within the T & Cs, you can turn off the wireless in the Sky router and connect your D-Link to it and use its superior wireless connection. Many do this..
      http://www.skyuser.co.uk/forum/askin...-together.html

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


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    7. #4
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      Re: Getting worried about joining Sky bb

      Quote Originally Posted by Exdee View Post
      The user\pass generated for the Sagem is based on the lan mac address and your network key. Both of these can be found on the side of the router. Therefore, you don't need to connect your sagem router to sky to retrieve your details.

      You can carry on using your D-Link. No worries.
      That's good news thanks.

      There is a label on the back of the router and I assume that I need to enter the details shown under "Password" and "Mac" (?.)

      I'm not really bothered about Anytime+ which I believe will not be available to me if I use my own router.

    8. #5
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      Re: Getting worried about joining Sky bb

      Quote Originally Posted by Isitme View Post
      If you want to stay within the T & Cs, you can turn off the wireless in the Sky router and connect your D-Link to it and use its superior wireless connection. Many do this..
      http://www.skyuser.co.uk/forum/askin...-together.html
      Thanks for the info and I might try that - but surely if Sky require customers to adhere to the T&Cs they should issue routers that actually work!!

    9. #6
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      Re: Getting worried about joining Sky bb

      I'm not really bothered about Anytime+ which I believe will not be available to me if I use my own router.
      That is not the case, only one user has reported difficulties with a non Sky router and that may have a reason other than the type of router.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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    11. #7
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      Re: Getting worried about joining Sky bb

      Quote Originally Posted by Isitme View Post
      That is not the case, only one user has reported difficulties with a non Sky router and that may have a reason other than the type of router.
      Thanks for that. I will give it a go on May 17th then

    12. #8
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      Re: Getting worried about joining Sky bb

      To reassure silver tractor and other who wish to connect their own routers, Robert (A Sky Employee) finally confirmed on the Sky Help Forum yesterday that they do not currently penalise customers for using their own routers on the Sky BB network.

      However there may be future changes which could make it difficult to to connect non-Sky routers and they won't offer any support to get around these changes.

      I assume that the implication is that they will roll out MER to all customers in due course.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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    14. #9
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      Re: Getting worried about joining Sky bb

      Quote Originally Posted by Scubbie View Post
      However there may be future changes which could make it difficult to to connect non-Sky routers and they won't offer any support to get around these changes.

      I assume that the implication is that they will roll out MER to all customers in due course.
      There are a small number of third party routers than can use either PPPoA, MER for a connection.

      So presumably if Sky do roll out MER for everyone and stop PPPoA connections altogether, then it might be still possible to connect via MER with a third party router (that supported MER). I Googled a few weeks ago and there were a small number of routers than allowed a MER connection, but not a great amount.

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    16. #10
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      Re: Getting worried about joining Sky bb

      I think there are quite a few routers that will support MER, the problem is that different manufacturers call it different things. There is no common naming convention as there is with PPPoA and PPPoE etc. Have a look at this PDF, page 8, for an idea of what I mean.
      http://www.cerberusnetworks.co.uk/PD...d_Guide_A4.pdf

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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