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Sagem F@ST 2504 No Internet Connection
This is a discussion on Sagem F@ST 2504 No Internet Connection within the Sky Router forums, part of the Sky Broadband help category; 4 weeks ago I got a New Unused Sagem F@ST2504 router to replace my old Netgear router. Every thing was ...
- 26-08-10, 08:02 PM #1
Sagem F@ST 2504 No Internet Connection
4 weeks ago I got a New Unused Sagem F@ST2504 router to replace my old Netgear router. Every thing was okay until the other morning I turned the router on and the green internet light did not come on, and I could not connect to the internet. I tried resetting, rebooting but it made no difference. I reconnected my old Netgear and it connected to the internet.
Has anyone got any ideas on this problem.
Thanks.
Advertisement- 27-08-10, 07:18 AM #2
Re: Sagem F@ST 2504 No Internet Connection
Does the internet light go orange? Does it stay orange, or does it go orange for a few seconds then turn back off?
I experienced a similar issue with a D-link, for some reason the orange light would appear for a few seconds, then go off. however it worked fine with both of my sagem's.
I recently tried the d-link again, it worked fine. did you replace all of your cables, including power pack and the grey adsl cable?
- 27-08-10, 08:06 AM #3
Re: Sagem F@ST 2504 No Internet Connection
The orange internet light comes on and stays on, the cables are okay because they work with the Netgear router. I have not tried a different power pack as I do not have a spare.
- 27-08-10, 08:11 AM #4
Re: Sagem F@ST 2504 No Internet Connection
You get a new one with the router. have you tried a hard reset? (holding the button in at the back of the router for over 10 seconds)
unplug the adsl cables and plug them back in. go to 192.168.0.1 and see what it says when it tries to connect
it may take up to 2 minutes for it to connect to the internet, so be patient.
- 27-08-10, 02:05 PM #5
Re: Sagem F@ST 2504 No Internet Connection
I had the same problem this morning with netgear router ,tryed rebooting and pressing rest button no joy.borrowed a friends router to test connected first time.rang sky after alot of checks they are sending me new router.
Mickr
- 27-08-10, 02:17 PM #6
Re: Sagem F@ST 2504 No Internet Connection
4 weeks ago I got a New Unused Sagem F@ST2504 router to replace my old Netgear router
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
Useful Utilites
https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket
Note - When downloading always select the Custom install or you will end up with stuff you don't want.
- 27-08-10, 02:22 PM #7
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Re: Sagem F@ST 2504 No Internet Connection
I wonder if it is to do with the new FW being rolled out.
If the serial number of the router is not on the update list, and so it does not get the new FW then maybe it blocks access to the net.
Sky may have changed the way that Sagems log on and access the network now.
I have read elsewhere someone saying that the WAN status has changed from PPPoA to Mer - But I am not sure if it was a Sagem router or not.~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~
- 27-08-10, 02:23 PM #8
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- 27-08-10, 02:27 PM #9
Re: Sagem F@ST 2504 No Internet Connection
My router was a black netgear version and the orange light just stays on. The one I borrowed was the black sagem one and it connected straight away.So i am hoping my mate will let me keep it until the new one arrives from sky.
Mickr
- 27-08-10, 02:30 PM #10
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Re: Sagem F@ST 2504 No Internet Connection
Mick can you go into the Sagem and see what FW it has?
~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~