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    Sky Q 2tb box starting to play up

    This is a discussion on Sky Q 2tb box starting to play up within the Sky Q forums, part of the Other Sky help and support category; Had the box about 2/3 years Recently started to freeze up, which needs a complete reboot to get it working ...

    1. #1
      Flotmangooner's Avatar
      Flotmangooner is offline Sky User Member
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      Sky Q 2tb box starting to play up

      Had the box about 2/3 years
      Recently started to freeze up, which needs a complete reboot to get it working again. Now seems to be losing connectivity to my broadband. Is it likely that the box is coming to the end of its life and will sky replace it foc if faulty?


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    3. #2
      wonnyjilkinson's Avatar
      wonnyjilkinson is offline Sky User Member
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      Re: Sky Q 2tb box starting to play up

      The box at all times, remains Sky’s property so contractually they are obliged to replace if faulty. Phone them up and get the ball rolling, no point in going through all that rigmarole when you know it ought to be different.

     

     

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