Long story short and everyone you ask has a different answer. We have moved into a new build with a state of the art fibre network. ISP website explains how to get Sky Q. Sky havenít a clue, sub-contracter is worse than useless but eventually installs a plug-in adapter made by Unitron which enables us to get Sky Q. Except we get sporadic loss of signal on in particular the Sky Sports HD channels but not only those. Anyone any ideas? I have deliberately left out the technical details so as not to lead any replies. About to get a dish if no other option, not allowed by the management company but itís our house we pay them £1,000 a year and their alternative doesnít work so my reply if they say anything is not appropriate to publish here.