Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    SkyQ 1Tb No Thumbnails/Connectivity warning

    This is a discussion on SkyQ 1Tb No Thumbnails/Connectivity warning within the Sky Q forums, part of the Other Sky help and support category; I've had a SkyQ 1TB for 6 months. It is on latest Q003.001.45.00L (4lvm0pw) firmware. My broadband ...

    1. #1
      Wam7's Avatar
      Wam7 is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Media Homeworks+ 300Mb
      Router: Asus AC68U
      Sky TV: SkyQ 1TB
      Join Date
      Mar 2009
      Posts
      45
      Thanks
      9
      Thanked 0 Times in 0 Posts

      SkyQ 1Tb No Thumbnails/Connectivity warning

      I've had a SkyQ 1TB for 6 months.
      It is on latest Q003.001.45.00L (4lvm0pw) firmware.
      My broadband is Virgin 200Mb Gamer with the SH3 in modem mode only with an Asus AC68U with Merlin latest firmware.

      I thought I'd solved the No thumbnails/connectivity warnings but one day this week my SkyQ would not turn on with the remote so I had to remove the power plug and restart it; then the No thumbnails/Connectivity warnings reappeared.

      Is there any way to fix this?


    2. Advertisement
    3. #2
      Yanos's Avatar
      Yanos is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Apr 2011
      Posts
      25
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: SkyQ 1Tb No Thumbnails/Connectivity warning

      I've had this - but seemed to settle down again, but not and to do a reboot for a while - wonder if it's one of those things which resolves with time - although I appreciate it's not very scientific


      Sent from my iPhone using Tapatalk

    4. #3
      Wam7's Avatar
      Wam7 is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Media Homeworks+ 300Mb
      Router: Asus AC68U
      Sky TV: SkyQ 1TB
      Join Date
      Mar 2009
      Posts
      45
      Thanks
      9
      Thanked 0 Times in 0 Posts

      Re: SkyQ 1Tb No Thumbnails/Connectivity warning

      Quote Originally Posted by Yanos View Post
      I've had this - but seemed to settle down again, but not and to do a reboot for a while - wonder if it's one of those things which resolves with time - although I appreciate it's not very scientific
      It has been fixed now by the latest firmware update. Everything working perfectly.

    5. #4
      bursco's Avatar
      bursco is offline Sky User Member
      Exchange: 01257
      Broadband ISP: EE Fibre
      Router: Non Sky Router
      Sky TV: Skyq silver
      Join Date
      Apr 2016
      Location
      Bungalow
      Posts
      25
      Thanks
      0
      Thanked 3 Times in 3 Posts

      Re: SkyQ 1Tb No Thumbnails/Connectivity warning

      My update made my thumbnails dissaper and reboot did not make them appear.
      wish sky would fix this - every house appears to be different.

    6. #5
      Wam7's Avatar
      Wam7 is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Media Homeworks+ 300Mb
      Router: Asus AC68U
      Sky TV: SkyQ 1TB
      Join Date
      Mar 2009
      Posts
      45
      Thanks
      9
      Thanked 0 Times in 0 Posts

      Re: SkyQ 1Tb No Thumbnails/Connectivity warning

      Quote Originally Posted by bursco View Post
      My update made my thumbnails dissaper and reboot did not make them appear.
      wish sky would fix this - every house appears to be different.
      That is strange. I fixed mine initially going to the engineer menu and doing a standard reset (that doesn't delete recording etc) and then rebooted but the last time I tired this it didn't work. I then woke up one morning and found them working and checked to see that the firmware had been updated overnight.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION