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    SkyQ: nice but still has teething troubles

    This is a discussion on SkyQ: nice but still has teething troubles within the Sky Q forums, part of the Other Sky help and support category; Not wishing to tempt fate but I have had no issues at all. Hope I don't get to regret posting ...

    1. #11
      morgee's Avatar
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      Re: SkyQ: nice but still has teething troubles

      Not wishing to tempt fate but I have had no issues at all. Hope I don't get to regret posting that lol.
      Paul2003 likes this.


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    3. #12
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      Re: SkyQ: nice but still has teething troubles

      Quote Originally Posted by morgee View Post
      Not wishing to tempt fate but I have had no issues at all. Hope I don't get to regret posting that lol.
      Oops. Yes I now regret posting this!!

    4. #13
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      Re: SkyQ: nice but still has teething troubles

      I have just had the mini box losing the EPG problem thus not being able to watch live TV. I hope the following will help others.

      I contacted Sky on 03442 414 141. The answer was to do the following:
      Put mini box into standby.
      Unplug mini from the mains power.
      Go to main SkyQ Silver box:
      Put it into standby.
      Unplug from the mains power.
      Replug main box to power.
      Go to mini and replug to mains power.

      Both boxes will now re initialise and the mini will re-establish wifi connection to the main box and re-instate the programme guide.
      Did all of that and all is now back as it should be.

      Frustrating because I had power cycled the mini several times but not the main box. Apparently it is very important to power cycle the main box as well.

    5. #14
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      Re: SkyQ: nice but still has teething troubles

      Still no firmware update. I think sky's definition of soon is different to mine. I wouldn't mind betting that there will not be any more firmware updates until the one that enables 4k - that must be where all the effort is going, as that is their next cash cow!

      Sent from my Nexus 7 using Tapatalk

    6. #15
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      Re: SkyQ: nice but still has teething troubles

      I have had the mini box crash a couple of times with it being stuck in standby but a power cycle has sorted this out both times.
      It also runs quite hot and makes me wonder if I need to switch it off while not being used. :/

      I am also hoping that the 'pending' update gives me a way to get to the tv guide with one press on the remote without having to go 'Home' and then scroll!

      From what I can tell, the coloured buttons do nothing atm.

      V.

    7. #16
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      Re: SkyQ: nice but still has teething troubles

      Quote Originally Posted by Vorm View Post
      I have had the mini box crash a couple of times with it being stuck in standby but a power cycle has sorted this out both times.
      It also runs quite hot and makes me wonder if I need to switch it off while not being used. :/

      I am also hoping that the 'pending' update gives me a way to get to the tv guide with one press on the remote without having to go 'Home' and then scroll!

      From what I can tell, the coloured buttons do nothing atm.

      V.

      What is it with Sky boxes running what are clearly inefficient chipsets in all their boxes?

      (OFF-TOPIC RANT AHEAD!!)

      Why can't they create an electrically efficient chipset that does what is required and runs cools without all this excess heat wasting loads of power?

      Sky+HD has been like an extra heater in my house for years.
      I like a nice chilly house in the winter but my Sky+HD box keeps warming the damn place up!

      Sky make a big fuss about being carbon neutral or better across their entire operation but there is no way this includes the inefficiency of their set-top boxes.
      Please note the views and recommendations in my posts are my own and in no way reflect the views of Sky

    8. #17
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      Re: SkyQ: nice but still has teething troubles

      Quote Originally Posted by bubblegun View Post
      (OFF-TOPIC RANT AHEAD!!)

      Why can't they create an electrically efficient chipset that does what is required and runs cools without all this excess heat wasting loads of power?

      Sky+HD has been like an extra heater in my house for years.
      I like a nice chilly house in the winter but my Sky+HD box keeps warming the damn place up!

      Sky make a big fuss about being carbon neutral or better across their entire operation but there is no way this includes the inefficiency of their set-top boxes.
      Off-topic response....

      Quote:
      "Computers in the future may weigh no more than one-and-a-half tonnes."
      - Popular Mechanics, 1949

      I guess we could be grateful

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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