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    New Sky Service App

    This is a discussion on New Sky Service App within the Sky news and announcements forums, part of the SkyUser Announcements category; Sky have launched a new app for the iOS and Android markets. Sky Service . https://play.google.com/store/apps/details?id=com.bskyb.skyservice Essentially it allows you ...

    1. #1
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      New Sky Service App

      Sky have launched a new app for the iOS and Android markets. Sky Service.






      https://play.google.com/store/apps/details?id=com.bskyb.skyservice


      Essentially it allows you to use your mobile or tablet to view your account, check when an Engineer is due to arrive, diagnose a problem with your Sky kit or check to see if there are any serice issues in your area.


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      Re: New Sky Service App

      About time.

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      Re: New Sky Service App

      I don't think it's available for iPhones or iPads.

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      Re: New Sky Service App

      Quote Originally Posted by Racey43 View Post
      I don't think it's available for iPhones or iPads.
      There is a temporary issue with the iOS devices. It should be back soon.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: New Sky Service App

      Quote Originally Posted by Scubbie View Post
      There is a temporary issue with the iOS devices. It should be back soon.
      Thanks.
      I'll try again.

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      Re: New Sky Service App

      Just looked in android store and there is no 'sky service' app for download.

      I am using a Samsung galaxy S4.


      ****EDIT****

      I have now found it by entering 'skysearch' in the search facility, even though it is called 'sky search'.
      A search for sky search does not find it.

    8. #7
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      Re: New Sky Service App

      Well done. I was going to say that it works on my S4 too .

      An alternative method, just for those on Android, would be to log into Google and then click the link above. From there you can trigger any compatible Android device you have to have the app installed.

      I don't have a link for the iOS Marker, but if someone wishes to post it, please do. I don't know if iOs works in the same way to Android.

      PlusNet Fibre since Jan 2021
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      Re: New Sky Service App

      This service app doesn't allow you to check your bill which would be the best "service" they could offer in an app.
      I find logging in to MySky a nightmare on a smart phone.

      Apparently you will be able to use Live Chat through the app soon.

    10. #9
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      Re: New Sky Service App

      I can check my most recent bill, but it doesn't look like I can check older bills or charges that may be applied on my next bill.

      The information is also a little confusing as mine says that I have a "Part Month Charge" for Sky Talk Anytime.

      PlusNet Fibre since Jan 2021
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      Re: New Sky Service App

      Update: Apparently this app is once more available for iOS devices.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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