Sky Broadband For Non Sky Customers

[Captain W]

Additionally, I heard that people being removed off Connect to LLU was a priority after they have finished their existing unbundling programme.

Again, hearsay, so take with a pinch of salt.

[NewsreadeR]

That makes perfect sense, Sky won't be making any money off the Connect customers.

[skypaulusplus]

and sky coul easly do the proposed, because its not a new company

[Captain W]

That makes perfect sense, Sky won't be making any money off the Connect customers.

Let alone Connect customer's being unhappy and switching provider as a result; they must have the worst offnet product going and lets face it people talk about bad things and rarely talk about what is going well - I'm glad I'm on their LLU max product.

[steve16751]

LLU If that happens that will make all the connect Customers

[NewsreadeR]

Sky could sort the Connect issues out overnight.

By simply kicking off all those customers that hammer their connections and download hundreds of gigabytes per month. They signed up to 40gb per month and so they should be the ones that are penalised, not those who use it within their agreed limits.

I seriously think Sky cocked up with the way that they authenticated customers of their broadband. At present, you could (if restricted in some circumstances) change the router for another Sky one, and then your restrictions are auotmatically lifted. Rather than authenticate by telephone / ADSL line.

[steve16751]

Hi Ged I have been on to them with all sorts of proposals for the connect package and still being told that it is not a big issue. Who are they trying to kid. But you never know have a look at my upstream on last post http://www.skyuser.co.uk/forum/sky-b...test-blog.html what do you think could something be happening or Bt making more mistakes

[Smithy99]

The reason why Sky won't do anything about the people that are overloading the network is because they don't want to loose their business on the main package, the TV.

I wonder how many customers would get the hump and cancel the TV side of things if they were forced off the BB? That is one of the problems with offering multiple products, sometimes you have to sacrifice one of them for the greater good.

Like many companies, Sky don't want to rock the boat and don't want people to re-evaluate the contract they have and the money they are used to paying.

Well, that's my theory anyway

[Captain W]

I believe they are currently in contract with Openreach conducting their complete LLU programme - I wonder if once that contract ends, especially given the fact that Talk Talk (having bought Tiscali) now have 80% of the UK covered, they move onto 'Operation Re-Connect' and get into the Connect exchanges and at last install LLU; I suppose there are a few things stopping them: space in these exchanges; amount of customer's they can move over ie is it viable given the money it would cost; is there LLU presence already in that exchange from a competitor with a better offering; how many customers are covered in that area have, or can get Sky TV?