Sky Email Seems To Be Down Again 25/02/09

[NewsreadeR]

Update: 27/02/09 00:25

Members are now reporting that this issue has been resolved.

Update on Sky's website: Some customers are reporting problems with their desktop software when collecting their email by POP3. Engineers are investigating the situation. Meanwhile affected customers can access their Sky Email via webmail by signing in at www.sky.com We apologise for the inconvenience.

http://www.sky.com/portal/site/skyco...icleId=2428910

You could also try doing this:

Changing you POP3 and SMTP settings to the following

pop.googlemail.com
smtp.googlemail.com

Remember to change them back after the fault has been fixed.


Members are reporting an issue with Sky Email tonight, Sky are aware apparently and are working on resolving it.

For more details and to keep discussion in one place, please use this thread:

http://www.skyuser.co.uk/forum/sky-e...mail-down.html

[eyemdee]

Not just me then?! I can access mine using webmail but Outlook has been reporting a send/receive error all afternoon indicating that "the connection with the server was interrupted".

[stevogums]

moved to correct thread...

[skypaulusplus]

i like the notice

[Sputnick]

Members are reporting an issue with Sky Email tonight, Sky are aware apparently and are working on resolving it.

For more details and to keep discussion in one place, please use this thread:

http://www.skyuser.co.uk/forum/sky-e...mail-down.html

21.00 gmt
sky e-mails througfh outlook express not working but am getting through sky e-mail.
is this the same with others.
I`ve been trying to reset OE for hours.
Thought the Grand children have buggered it up.
Doh.

[Andy8]

Mine is down too. Searched the web and found this site! Got something positive out of this! lol

Andy

[everton1995]

My OE has been down for over 24 hours now with this message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: '1. Peter', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

[everton1995]

Temporary fix here

http://www.skyuser.co.uk/forum/sky-e...mail-down.html

[Andy17]

Sky mail seems to be working for me, i have just tryed it on the sky website.

[everton1995]

The problem was when using Outlook Express. The website portals are fine.