Sky soon to be offering Telephone Line Installations

[naebad]

Anything to get rid of BT is a good thing. Bunch of Barstewards...

[James67]

Personally, I think it's more a case of out of the frying pan into the fire. All the engineering work is done by BT but with Sky as their customer rather than you directly. It means if you have a problem you have to phone up Sky on their 5p per minute number rather than BT's free number, you're speaking to the monkey rather than the organ grinder, and the work gets done by a BT engineer anyway.

And to add to all of that, you're forced to use Sky as your call carrier which although a bit cheaper than BT, is nowhere near the cheapest carrier.

Where's the sense in that?

[DJS]

Unless Sky are offering more incentive to go with their line there really is no point in moving across. What if you cancelled your subscription to their Digital TV platform? Would you be able to keep your line with them?

[skycaptain]

Sky have done value broadband for their satellite customers, so why not value phone line? there is no point switching a provider just to save a pound a month on line rental however if sky were to do a 'mid package' for phone lines with rental costing only a fiver i'm in!

if sky can afford to offer sky talk for a fiver or for free bundled with broadband then they could do the same for line rental.

[bbb_uk]

For the record there is no difference in telephone line installation costs between Sky and BT. The only difference would be line rental charges are 50 pence cheaper per month (assuming you opt for online billing with BT).

Personally, for 50p cheaper per month I dont think its worth the hassle. Right now with having BT as the line provider means:

1. freephone for c/s and probs.
2. The option of changing call providers within the standard two weeks without charge and in most cases any minimum term contract.
3. Able to use multiple call providers (depending on other provider chosen) as well as BT to ensure cheapest possible value for money. For example, with 18185 i can make calls to mobiles for 6p/min (daytime) compared to prob double that with SkyTalk and/or BT, etc whilst still using SkyTalk for calls to geographical numbers.

Now with having Sky as line rental provider means:

1. 50p cheaper line rental per month
2. Cancelling Sky TV would mean being without a line and ability to receive/make calls
3. A new minimum term contract and possibly installation charge for connecting back to BT from Sky because u have line rental with Sky. This wouldn't happen when just using Sky for your calls only.
4. Paying Sky's rates for all calls even if other providers maybe cheaper (and are in some cases depending on type of call, etc)

Some forum members have reported that it's £1 cheaper line rental compared with BT but in reality it's possible to get BT line rental for £10.50 per month.

[bbb_uk]

Sky have done value broadband for their satellite customers, so why not value phone line? there is no point switching a provider just to save a pound a month on line rental however if sky were to do a 'mid package' for phone lines with rental costing only a fiver i'm in!

if sky can afford to offer sky talk for a fiver or for free bundled with broadband then they could do the same for line rental.

It's not possible because I believe Sky pay BT wholesale/open reach (or whatever they're called) not much less than than £10 to BT wholesale/open reach for rental of the line.

This is why very few providers offer the ability to have linerental with them rather than BT as there is no real incentive to the end customer apart from saving a few pence per month.

Basically, all that happens is that you would pay £10 to Sky who would pay most of that £10 to BT wholesale/open reach and Sky would pocket very little unlike with calls.

Ofcom are really to blame for this because they have looked into this and said BT's wholesale prices for linerental are fair!!!!!

[alex-k]

good idea maybe will repair my line

[blade]

Well for sure anyone here ask sky this question if i get my line installed by bt is it correct this gets refunded to me and put onto my sky account all i got to do is request for a claim forum to be sent out and send the install charges to sky.


Funny i should be saying that if sky are offering the install back as sky say well we want you to join sky so if you get your bt line installed we will pay that back to you.


So does that mean if a new customer is coming to sky and wants to take everything out does that mean sky will install the phone line for free as there getting new custom.

I would assume that there will be some sort of deal going on soon or later when it gets put into circulation for new line installs. :P

[Hazzo]

This has been in place at least a month, I've changed over from talk talk, who had my LR over the last year, my main reasons were to have only the one bill for my comms services, though there was no info I could find on the net we phoned sky and the switchover went without a hitch, broadband/LR/talk n tv for £60 a month, a deal as far as I'm concerned. H

[DJS]

Yes, but you are always tied to Sky. What happens when their subs get too high (a poin they are nearing in my opinion) and you cancel? No line or BB. Sorry, but it's not worth the hassle.