Skoogle Scuppers SkyUser

[jarr]

Well done to Skyuser for being here. More help than Sky tech 'support' could ever be!

[cuckie]

Well done to Skyuser for being here. More help than Sky tech 'support' could ever be!

I totally agree, sky 'support' is a joke!

[boab2791]

At least I know its not just me, cant reach sky.com to enable to pop to get my emails as I think I've been switched.

Well done Sky for yet another cockup, thank god you guys are here to lend a hand to Sky's userbase when we need you.

[daxian]

hi all .....i'm made up, my phones ringing off the hook !!!!!
i fix internet problems as part of my job ...hehe.
should not laugh cant get me own workin at the moment.Dave

[dancingdog777]

Duplicate post removed.

[youravinalarrrf]

This Skoogle upgrade problem must be a little bigger than we first thought!

The Skyuser record has just been just broken:-
Most users ever online was 709, Today at 07:39 PM and still growing!!!

PS I wonder who lost the bum kicking contest at Sky this morning? I hope it bloody well hurt!

[TheWhizzz]

looks like the sites slowing down too overloaded server ??

[NewsreadeR]

742 users now, which does not include any pages that are not forum related.

There is not a lot we can do at the moment, we have no spare capacity or resources. Should have known really in hindsight that something would go wrong.

[youravinalarrrf]

Now 803, Today at 08:03 PM

It's disgusting that even now there has still been no formal acknowledgement of the problem even existing and no formal apology or explanation from Sky on their website or via the "Sky Broadband Team" to their customers on here! Hardly surprising though is it.

I wonder how many customers they will now lose as a direct result of this fiasco?

[SatDish]

What is astonishing is that they dont have enough servers in place for fall over recovery of their website, with over a million customers you would think someone would have said "lets make sure the servers can cope before giving them the tools link all at once" but obviously not, Sky's IT/Web department needs a kick up the rectum.