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    Sky box malfunction and blocked dish

    This is a discussion on Sky box malfunction and blocked dish within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; So the refurb box is playing up already. Becoming unresponsive at times, froze on standby, lost listings and had technical ...

    1. #11
      Alanmelon's Avatar
      Alanmelon is offline Sky User Member
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      Re: Sky box malfunction and blocked dish

      So the refurb box is playing up already. Becoming unresponsive at times, froze on standby, lost listings and had technical fault error on all channels last night. The phone call to tech support dragged me through all the usual hoops; planner rebuilt, software updated. All things I'd already done.
      So I have two options; persevere with tech support and insist on another engineer visit to be fobbed off or given another refurb. Or buy a box myself. I notice a few are available on eBay, but can anyone recommend a model or seller?


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    3. #12
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      Isitme is offline Sky User Moderator
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      Re: Sky box malfunction and blocked dish

      Sky are having problems with some boxes so changing yours may or may not fix the problem. This is the latest from Sky on the subject -

      If you have a Sky+HD box in your home, we know you may have had some problems recently and we’re sorry that you may have experienced any of the following:



      • Your TV Guide listings have been slow to update.
      • Series Links have stopped working causing problems recording future episodes of your favourite shows.
      • If you own a Pace or Samsung Sky+HD box it may have become unresponsive.

      You can temporarily fix these problems yourself by following the steps in our Problems with your TV Guide and Series Link article.

      We’ve found out what’s causing the problem and we’re busy working to fix this now. We know this has been frustrating for you. We’ll give you an update as soon as we have any more information to share, this will be early next week.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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    5. #13
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      hicksmat is offline Sky User Member
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      Re: Sky box malfunction and blocked dish

      Dammit. I've had these probs too.


      Sent from my iPhone using Tapatalk

     

     
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