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    Sky+ HD STB Firmware Versions

    This is a discussion on Sky+ HD STB Firmware Versions within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; Stranger and stranger. Based upon the number of updates I have received over the past year, I do not think ...

    1. #71
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      Re: Sky+ HD STB Firmware Versions

      Stranger and stranger.

      Based upon the number of updates I have received over the past year, I do not think that the Standby more is the issue though.

      In the mean time do perform the forced update in order to get 53.70.15P and watch this and other threads to see when 58.60.00P goes on the DR Stream.

      Could I also suggest that you navigate to the My Sky section on the sky website and ensure that everything is correct. Having just looked myself though I can't see any reference to a serial number. With this in mind it may be worth a friendly call to Sky to ensure that they have all the correct details on you.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.


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    3. #72
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      Re: Sky+ HD STB Firmware Versions

      I think it is safe to assume from the model & version numbers that BJ has a DRX 890 Sky+ HD stb even though it says Sky HD stb in the profile. In which case if there was any problem with Sky's record of the box serial number then there would also be issues with failed recordings.

    4. #73
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      Re: Sky+ HD STB Firmware Versions

      The reason for me suggesting this in this specific case is because of something that I picked up on the Sky forum relating to a questionnaire sent out to some Sky customers recently.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Sky+ HD STB Firmware Versions

      Quote Originally Posted by Scubbie View Post
      The reason for me suggesting this in this specific case is because of something that I picked up on the Sky forum relating to a questionnaire sent out to some Sky customers recently.
      Can you elaborate?

    6. #75
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      Re: Sky+ HD STB Firmware Versions

      Other than saying that some people had a questionnaire sent out recently to check their STB details, I can't say much more than this for now.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Sky+ HD STB Firmware Versions

      It all seems quite random to me.

      My drx890 has completely missed updates in the past, then for no apparent reason i had a spell last year when there were a few in quick succession & it was updated seemingly on day 1 of each version's rollout...

      I don't have version 6 yet though. Still on 15P.

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      Re: Sky+ HD STB Firmware Versions

      I think this is what you referring to about sky checking people's box details : SkyViewingHelp.com


      Doesn't say much only they need the details in order to carry out an update in the future.

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    10. #78
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      Re: Sky+ HD STB Firmware Versions

      lol - that is the one.

      It should not affect the STB updating, but I was just crossing the Ts and dotting the is.

      PlusNet Fibre since Jan 2021
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    11. #79
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      Re: Sky+ HD STB Firmware Versions

      Quote Originally Posted by Scubbie View Post
      Stranger and stranger.

      Based upon the number of updates I have received over the past year, I do not think that the Standby more is the issue though.

      In the mean time do perform the forced update in order to get 53.70.15P and watch this and other threads to see when 58.60.00P goes on the DR Stream.

      Could I also suggest that you navigate to the My Sky section on the sky website and ensure that everything is correct. Having just looked myself though I can't see any reference to a serial number. With this in mind it may be worth a friendly call to Sky to ensure that they have all the correct details on you.

      I will try a forced update and my sky details are 100% correct.

      What do you mean cant see any reference to a serial number?
      His name was nut, Mr P Nut.

    12. #80
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      Re: Sky+ HD STB Firmware Versions

      Quote Originally Posted by B J View Post
      I will try a forced update and my sky details are 100% correct.
      Cool.

      Quote Originally Posted by B J View Post
      What do you mean cant see any reference to a serial number?
      When I was looking on the 'My sky' section earlier I could see the Viewing Card numbers for my own STBs. I know that it knows one DRX890 and one DRX895 as I've seen that before too. I couldn't see if it could confirm the actual serial number of the STBs though.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     
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