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    Sky HD Box wont playback recorded programs

    This is a discussion on Sky HD Box wont playback recorded programs within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; Hi My HD box will not play back any recorded programs, it just sits on the planner screen when you ...

    1. #1
      beaubessie's Avatar
      beaubessie is offline Sky User Member
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      Sky HD Box wont playback recorded programs

      Hi

      My HD box will not play back any recorded programs, it just sits on the planner screen when you press play and hangs. The only way out of it is to power the box off

      Normal tv viewing and anytime are working fine. Anyone come across this before or know what is?

      (Have tried the forced software update and planner rebuild to no avail!)

      The sickener if it is the box is that its literally only 2 weeks out of warranty, can't stomach paying call out fees or hundreds for a new box as sky already take enough of my money as it is!

      Any pointers would be greatly appreciated


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    3. #2
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      Re: Sky HD Box wont playback recorded programs

      What make is the box?
      Does live pause and instant rewind work?
      Can you make new recordings ok?

      The last thing to try would be a full system reset (You lose all your recordings) access it from the services menu where you did the planner rebuild from.

    4. #3
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      Re: Sky HD Box wont playback recorded programs

      Hi

      its a samsung,

      i can pause, rewind live tv and play etc

      I can set new recordings but they won't play back

      The weird thing is when the controls in the playabck screen hand, the mini tv keeps playing as normal!!

    5. #4
      simonmpoulton's Avatar
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      Re: Sky HD Box wont playback recorded programs

      The only thing you could try now is to do a full system reset as you've already tried the other options and all other features work fine.
      You will lose your recordings but I cant think of anything else to try. Maybe someone else will be able to suggest something.

    6. #5
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      Re: Sky HD Box wont playback recorded programs

      services..settings ..then press 001 select on remote last option system reset .
      will delete all recordings and planner but shall sort out the hard drive ..

      also if it happens again after the reset the hard drive is at fault

      do the reset twice ..good luck
      samsung sky hd 973004(upgraded 500gb) also pace sky hd 9F3004. fitted with a 65cm triax solid dish.
      SAMSUNG PS50B450 50" plasma tv.

      http://www.skyuser.co.uk/forum/sky-h...d-sky-box.html check this out if our havin probelms

     

     

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