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    Frozen Image

    This is a discussion on Frozen Image within the Sky+ HD Supertelly forums, part of the Other Sky help and support category; Hi Have had our SkyHD box for about 18months and this is a new problem. It only happens on programmes ...

    1. #1
      Jo57's Avatar
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      Frozen Image

      Hi

      Have had our SkyHD box for about 18months and this is a new problem. It only happens on programmes recorded on HD channels - when they are played back the image is frozen on whatever the last image was on the screen prior to going onto the planner - I can hear the audio of the recorded proramme clearly and then when I fast forward the image of the programme recorded appears. Then when I stop it freezes again and the audio continues.

      Have you got any ideas of what I should do or do I have to phone the Sky peeps?

      If I do can anyone suggest a tel. number that won't leave me "Hangin on the telephone" for a week.

      Thanks all


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    3. #2
      Sam Radford's Avatar
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      Re: Frozen Image

      Have you upgraded the power supply?

    4. #3
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      eaglesfan is offline Sky User Member
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      Re: Frozen Image

      This happens to me occasionally. I will just reboot and it won't happen again for weeks.
      -Danny Ross

     

     

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