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    • 1 Post By Scubbie

    Happy Sky Customer For Years but

    This is a discussion on Happy Sky Customer For Years but within the Sky happiness forums, part of the Sky Broadband feedback category; Had Sky broadband for years, no problems, great pings, no traffic shaping and no download limits. Looked to upgrade to ...

    1. #1
      Surrender_Monkey's Avatar
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      Happy Sky Customer For Years but

      Had Sky broadband for years, no problems, great pings, no traffic shaping and no download limits. Looked to upgrade to fibre and for 34.50 including sky talk was offered 40Mb/s download and 10Mb/s upload. For another 10 per month (total 44.50) was offered 78mb/s download and 20mb/s upload.

      This is what I get from PlusNet for 30 per month, discounted to 21.49 for the first six months. Exactly like for like with Sky, no limits, no shaping, same call package and same great connection quality. As a satisfied customer I would have paid a few more per month to stay with Sky but not an extra 14.50. I have posted in Sky happiness as I was always happy with Sky when I was an ADSL customer and unhappy to have to leave as Sky is too expensive when it come to fibre.




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    3. #2
      speedyrite's Avatar
      speedyrite is offline Sky User Member
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      Re: Happy Sky Customer For Years but

      I am hoping that there will be a product/price revamp for the Sky Fibre offering soon.

      There's a BSkyB results announcement on 2 May which may bring some news.

      In the past, BSkyB results announcements have been accompanied by announcements about new products and changes to existing products.

      No guarantees though....
      ++ speedyrite ... powered by NOW Broadband from June 2018 ++
      (previously powered by Sky Broadband from July 2007)

    4. #3
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Happy Sky Customer For Years but

      The consensus would agree that the SFUP product isn't as cheap as other products. However Sky appears to be standing by its promise of unlimited broadband with no hint of any deliberate capping on any traffic.

      With their 12 month contract, many will be considering their options now as to whether to stay with SFU/SFUP or to move to another provider though.

      I sometimes wonder if Sky had to agree not to promote SFU/SFUP as I have not seen any heavy advertising since it's launch.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    5. #4
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      Re: Happy Sky Customer For Years but

      I've never seen a sky fibre advert on TV where i live.

      There's always something popping up on telly though, be it for a TV, phone or bundle offer, but for broadband it's only ever Bruce Willis & the unlimited aspect of 7.50 ADSL.

      With on demand traffic increasing & the congestion issues being so heavily publicised, i assumed it was perhaps an intended decision by sky & that when the relevant hardware was ready, they'd (to quote Russel Crowe) unleash hell & shake up other ISP's on price.

      Or is that just wishful thinking?

    6. #5
      Scubbie's Avatar
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      Re: Happy Sky Customer For Years but

      Complaints have previously been levelled against BT Retail for promoting "Infinity, only available from BT" as they imply that no one else can supply a Fibre based product.

      Since there are various ISPs who can supply a Fibre based product and only BT (perhaps PN too) appear to be pushing their respective products, I really do think that someone is preventing them from advertising.

      Has anyone seen TalkTalk pushing Fibre?

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    7. #6
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      Re: Happy Sky Customer For Years but

      Good point, i've not seen a talk talk fibre advert either.

      Then again, i'd say that overall sky TV ads outnumber talk talk's by approx 100-1.

      Just a guestimate based on my own viewing habits.

    8. #7
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      Re: Happy Sky Customer For Years but

      I had another letter advertising VM pushed through my letterbox this week. Shame that VM doesn't come to my home.
      gymno likes this.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    9. #8
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      Re: Happy Sky Customer For Years but

      I'm surprised that VM do not offer a fibre product for customers outside their network area. Perhaps this will happen if the takeover goes ahead.

    10. #9
      Scubbie's Avatar
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      Re: Happy Sky Customer For Years but

      VM offers ADSL in areas that they do not have their own Cable Broadband. Of course they still need to invest heavily in the existing network so that everyone is able to get the current maximum connection speed of 120mb. Another important step would be to upgrade the backhaul & their servers so that everything can cope with the current demands on their infrastructure.

      With the announcements predicted to be made at the end of this month from BTO, VM are going to be in for one almighty fight if hey intend to hold onto the mantel of supplying what is generally the fastest connection speed most people can get.

      Please note: VM don't supply the fastest speed and had to withdraw adverts which said they do, which is why I worded things as such.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    11. #10
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      Re: Happy Sky Customer For Years but

      Quote Originally Posted by seawright View Post
      I'm surprised that VM do not offer a fibre product for customers outside their network area. Perhaps this will happen if the takeover goes ahead.
      They may well have tried.
      I can imagine the conversation in a meeting...

      VM "well we can't offer them normal fibre. They'll find out how rubbish our cable is."
      BTO "I know, but we can't employ your traffic management system. It's like spaghetti junction."
      VM "Fair enough."
      BTO "Goodbye."

      LOL.

     

     

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