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    'it appears you are logging in from a different PC' error

    This is a discussion on 'it appears you are logging in from a different PC' error within the Sky Go forums, part of the Other Sky help and support category; I kep getting this error when trying to log in, even though it's the same PC but just upgraded to ...

    1. #1
      joshrulez2's Avatar
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      'it appears you are logging in from a different PC' error

      I kep getting this error when trying to log in, even though it's the same PC but just upgraded to Vista, how can this be solved.
      Any help much appreciated
      Thanks.


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    3. #2
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      Re: 'it appears you are logging in from a different PC' error

      I had the same error when i tried to uninstall and reinstall anytime, I called sky and they just reset it for me.
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      Re: 'it appears you are logging in from a different PC' error

      I think its based on something to do with our CompID or summot which is stored in the Sky database, When you reinstall with even the same O/S that will most probably change!

      Like Sassylady suggested, Ring them up and ask them to reset it!

    5. #4
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      Re: 'it appears you are logging in from a different PC' error

      Quote Originally Posted by sassylady View Post
      I had the same error when i tried to uninstall and reinstall anytime, I called sky and they just reset it for me.
      Thanks, but they wouldn't reset it for me as i dont pay the sunscription someone else does, and they are away so i have to wait.

    6. #5
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      Re: 'it appears you are logging in from a different PC' error

      Providing you have the Sky Account password; Then you should be able to do it!

      If not you will need to wait!

    7. #6
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      Re: 'it appears you are logging in from a different PC' error

      Quote Originally Posted by FibreOptic View Post
      Providing you have the Sky Account password; Then you should be able to do it!

      If not you will need to wait!
      I have the sky account password, if its the one used to login to 'mysky'

    8. #7
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      Re: 'it appears you are logging in from a different PC' error

      Nope, I think they are different, Its the one you set up when you first connected to Sky, So Something the account holder will know.

     

     

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