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    Movies not downloading or bookmarking - software hangs

    This is a discussion on Movies not downloading or bookmarking - software hangs within the Sky Go forums, part of the Other Sky help and support category; Hi, I followed the 5 steps guide to install the Anytime software, and it installed successfully. I have XP home ...

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      Movies not downloading or bookmarking - software hangs

      Hi,

      I followed the 5 steps guide to install the Anytime software, and it installed successfully. I have XP home edition and Win. Media Player 11. I can login successfully, see all the icons to download/bookmark, etc. I have all the Sky sports and movies packages.

      However, when I click on download or bookmark, nothing happens and the software seems to freeze. After clicking on download/bookmark, I would expect it to say something like "downloading movie...". Even so, when it didn't I clicked on the "library" to look and see if the downloading section showed anything being downloaded - it didn't. This is when the software hangs. I wait for a long time and view the traffic on my broadband connection, and there is nothing much being received, as I would expect when downloading a movie.

      I tried uninstalling and re-installing several times, but no luck.

      Any advise would be greatly appreciated.

      Thanks in advance.

      F.


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      dalomesser is offline Sky User Member
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      Re: Movies not downloading or bookmarking - software hangs

      Hi, I am having problems with anytime myself. I subscribe to all movies and sports but there is no download button appearing next to the bookmark button. There is in the culture section but not in sports or movies.

      Sorry i am unable to help you with your problem but could you help me.

      Thanks

      Dale Messer

     

     

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