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    Verify your email..... message notice

    This is a discussion on Verify your email..... message notice within the Sky Go forums, part of the Other Sky help and support category; Do not get an email back from sky, too click on, to verify my email address, so I can watch ...

    1. #1
      stallturn's Avatar
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      Verify your email..... message notice

      Do not get an email back from sky, too click on, to verify my email address, so I can watch Sky Sports using Sky Go....Joe


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    3. #2
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      Re: Verify your email..... message notice

      Did you check your 'Spam' folder?

      Have you contacted Sky directly via the telephone?

      Something may have gone wrong.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
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      Re: Verify your email..... message notice

      I've had this issue too. It seems to send an email to 'Mickeymouse@AOL.com' if I try to change said mickeymouse to my own email it says 'you cannot use a sky email address for this' Its the only one I have? Al

    5. #4
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      Re: Verify your email..... message notice

      I am not sure why but Sky insist on a different email from your Sky one. Open a Gmail account and use that. They are free.

      TomD


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    6. #5
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      Re: Verify your email..... message notice

      Quote Originally Posted by Isitme View Post
      I am not sure why but Sky insist on a different email from your Sky one. Open a Gmail account and use that. They are free.
      Thanks I'll give it a try. Al

    7. #6
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      Re: Verify your email..... message notice

      Thanks isitme... I set up an account and used it to verify my account and everything is working now.
      I'm puzzled as to why I need an account from a competitor to verify my SY info...

      Thanks again Al

    8. #7
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      Re: Verify your email..... message notice

      As I said, don't understand it, although they must have a reason. You will have to remember that future communications from Sky will go to that address, so check it frequently..

      TomD


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    9. #8
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      Re: Verify your email..... message notice

      Quote Originally Posted by Isitme View Post
      As I said, don't understand it, although they must have a reason. You will have to remember that future communications from Sky will go to that address, so check it frequently..
      Oh dear, why would communications now go to that address when I have, and have had for some time, a perfectly good Sky email address?.. I'm starting to lose it. Al

    10. #9
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      Re: Verify your email..... message notice

      Sky want an alternative email address so that they can be sure that it is you they are contacting if they think your Sky email is compromised. The chance that a hacker has both your Sky email and your other email details is thought to be small.

    11. #10
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      Re: Verify your email..... message notice

      There is also the possibility that Sky, like others, have security problems and have their own servers hacked.
      They need a different way of informing you that bypasses their servers.

     

     
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