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    Sky Go Password Pompts

    This is a discussion on Sky Go Password Pompts within the Sky Go forums, part of the Other Sky help and support category; Sky Password Prompts Have been using Sky Go for quite a while and it is a fabulous facility. We both ...

    1. #1
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      Sky Go Password Pompts

      Sky Password Prompts
      Have been using Sky Go for quite a while and it is a fabulous facility. We both use separate iPad minis. However since having reset my Sky password yesterday we have to log in with a password on each occasion we want to watch a program. Although the Sky ID is remembered there is no facility to remember the password. Before resetting the password there was no need to log in at all.
      I have found a page under settings which remembers both Sky ID and password but this has no effect on the individual logging on page.
      Any ideas please.


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      Re: Sky Go Password Pompts

      Quote Originally Posted by poor1 View Post
      Sky Password Prompts
      Have been using Sky Go for quite a while and it is a fabulous facility. We both use separate iPad minis. However since having reset my Sky password yesterday we have to log in with a password on each occasion we want to watch a program. Although the Sky ID is remembered there is no facility to remember the password. Before resetting the password there was no need to log in at all.
      I have found a page under settings which remembers both Sky ID and password but this has no effect on the individual logging on page.
      Any ideas please.

      Is this through a browser or through an App ?

      If through an App then it is easiest to uninstall the App then reboot, then reinstall the App then login again. It should then work fine. In theory.
      Please note the views and recommendations in my posts are my own and in no way reflect the views of Sky

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      Re: Sky Go Password Pompts

      Quote Originally Posted by bubblegun View Post
      Is this through a browser or through an App ?

      If through an App then it is easiest to uninstall the App then reboot, then reinstall the App then login again. It should then work fine. In theory.
      I'll try on mine to start with thanks.
      Yes and it worked. Brilliant. Many thanks.
      It's a brilliant facility on the part of Sky.
      Last edited by poor1; 19-06-15 at 02:15 PM.

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      Re: Sky Go Password Pompts

      Sky themselves inform me that they are aware of this problem and are working on it but have no time scale. Ive told them of the work around.

     

     

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