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    • 1 Post By lettice

    Sky Go now pushing unsolicited messages

    This is a discussion on Sky Go now pushing unsolicited messages within the Sky Go forums, part of the Other Sky help and support category; Today, for the first time ever, I started receiving unsolicited messages from the sky go app on my android phone. ...

    1. #1
      dog-man's Avatar
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      Sky Go now pushing unsolicited messages

      Today, for the first time ever, I started receiving unsolicited messages from the sky go app on my android phone.
      There seems to be no way of stopping this in settings. I have never had messages from sky go before today, but obviously, sky has activated this unwanted feature.

      Does anyone know how to stop these? I couldn't see any way of stopping them.

      The message was about some box sets. No idea what exactly as I am not interested in box sets.


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      Re: Sky Go now pushing unsolicited messages

      There isn't a method within the app but you may wish to visit the Sky website to see if you can opt out of any pushed messages.

      The other way to prevent it from working would be to reboot your phone after playing any content on Sky Go.

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      Re: Sky Go now pushing unsolicited messages

      I cannot remember the last time I used sky go on my phone.

      It would have been on a previous Samsung galaxy phone. I have recently upgraded to the S6 Edge. I don't ever recall having push messages from the sky go app previously.

      In 'my sky', I have refused all advertising.

    5. #4
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      Re: Sky Go now pushing unsolicited messages

      Assume these are the new sky go notifications, you need to disable them in your android device settings app, via settings> application manager. Choose the sky go app and untick show notifications.
      There is nothing within the actual sky go app to enable/disable this.

      Sounds like a new phone and new app install, so the latest version triggered them.
      dog-man likes this.

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    7. #5
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      Re: Sky Go now pushing unsolicited messages

      This is my 4th phone with the sky go app and this is the first time it has happened. I will look go the setting in app manager.

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      Re: Sky Go now pushing unsolicited messages

      Just looked back at my notification history on my Samsung Galaxy Mega and I can see we tested notifications back in November 2014 for the sky go android beta test.
      Not sure when it was released to the public app, but think that was a few months back.

    9. #7
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      Re: Sky Go now pushing unsolicited messages

      I did indeed find an option to disable notifications in sky go within application manager.

      This is definitely something new.

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      Re: Sky Go now pushing unsolicited messages

      Had a notification for Sky Go on my IPad. It was advertising the new drama The Affair and it opened Sky Go without my wanting it to. This is the first time I've had anything from Sky apart from their weekly emails.

    11. #9
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      Re: Sky Go now pushing unsolicited messages

      Quote Originally Posted by Barneymagoo View Post
      Had a notification for Sky Go on my IPad. It was advertising the new drama The Affair and it opened Sky Go without my wanting it to. This is the first time I've had anything from Sky apart from their weekly emails.
      You can turn notifications off with iOS devices via Settings>Notifications>Sky Go

    12. #10
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      Re: Sky Go now pushing unsolicited messages

      Quote Originally Posted by James_Mitchell View Post
      You can turn notifications off with iOS devices via Settings>Notifications>Sky Go
      Did that just now. Thanks

     

     

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